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https://www.satsig.net/cgi-bin/yabb/YaBB.pl VSAT technology and installation >> iDirect Forum: hubs and terminals >> pointing problem!!! https://www.satsig.net/cgi-bin/yabb/YaBB.pl?num=1240357861 Message started by backtrack on Apr 22^nd, 2009 at 12:51am

Title: pointing problem!!!
Post by backtrack on Apr 22^nd, 2009 at 12:51am

hello again

im now locked to express 53 & the rx snr command give me 11.00 reading

but the histogram read nothing why?

any idea

Title: Re: pointing problem!!!
Post by BalkanTelecom on Apr 22^nd, 2009 at 9:30am

most probably your isite version is not same as your actual image version . if you achieved rx snr as max then it should be ok.

Title: Re: pointing problem!!!
Post by backtrack on Apr 22^nd, 2009 at 12:02pm

how do i know which version of isite suitable to me

Title: Re: pointing problem!!!
Post by TDMAMike on Apr 22^nd, 2009 at 12:47pm

Your iSite version should match that of the iDS version (firmware) you are running on your iDirect unit (modem)? �

If you do not know what iDS version you are using, use the version command when telneted into your iDirect. �The output of that is the iDS firmware that is loaded on your modem. �

Although you are seeing 11dB C/N (Rx SNR) make sure you get a good peak/pol/isolation check with controllers to ensure you are putting energy on the Xpol.

M

Title: Re: pointing problem!!!
Post by backtrack on Apr 22^nd, 2009 at 1:48pm

wrote on Apr 22^nd, 2009 at 12:47pm:

Your iSite version should match that of the iDS version (firmware) you are running on your iDirect unit (modem)? �

If you do not know what iDS version you are using, use the [v]version[/b] command when telneted into your iDirect. �The output of that is the iDS firmware that is loaded on your modem. �

Although you are seeing 11dB C/N (Rx SNR) make sure you get a good peak/pol/isolation check with controllers to ensure you are putting energy on the Xpol.

M

thank you
the version command give me the following

Application: falcon
Code Version: 7.0.1.2
Build Comment: Release build
Build Label: NetModem-7_0_1_2

so i use isite v 7.0.1.2

but the same problem the histogram doesn't give ang signal graph although rx snr give me 11.2 signal strength

Title: Re: pointing problem!!!
Post by BalkanTelecom on Apr 22^nd, 2009 at 3:59pm

I assume you connect the pc which isite running directly to the modem itself, if not please connect it directly. Also you can check your firewall settings and maybe you need switch it off temporarily. Last thing I wanna ask you, the operating system of the pc, if it is vista then it is normal that you can face problems..

hope these help..