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https://www.satsig.net/cgi-bin/yabb/YaBB.pl VSAT technology and installation >> iDirect Forum: hubs and terminals >> Can't connect to X3 Idirect through console https://www.satsig.net/cgi-bin/yabb/YaBB.pl?num=1301418165 Message started by Deddy_1 on Mar 29^th, 2011 at 6:02pm

Title: Can't connect to X3 Idirect through console
Post by Deddy_1 on Mar 29^th, 2011 at 6:02pm

Hi,
Can �anyone come out with any idea to resolve this problem,a wrong option file was loaded on x3 evo. and some try to recover it but was not successful,but the time we received the modem we could no longer connect to it through console,we can only see its connection via networking icon.
Pls we will appreciate your idea in resolving this issue.
thanks.

Title: Re: Can't connect to X3 Idirect through console
Post by AOGreen on Apr 17^th, 2011 at 10:45am

Hi there,

console should work.

I would suggestyou try another device (modem) to check if you serial cable and serial port on the computer is working. If the confirmed working

Then you have to boot to redboot>

This redboot can be monitored via console and is some few seconds just after you poweron the modem.
you have to press the space bar on you keyboard to enter redboot

you will see a prompt

redboot>

Let me know if you can get to this point then we can continue.

Send mail to n57green@yahoo.co.uk or n57green@gmail.com

Cheers

Title: Re: Can't connect to X3 Idirect through console
Post by Deddy_1 on Apr 19^th, 2011 at 4:07pm

The serial cable is okay,because as soon as I �connect the cable the network display icon will indicate the connection. I trying to boot to redboot that becomes the bottleneck.

Title: Re: Can't connect to X3 Idirect through console
Post by andyflower on May 10^th, 2011 at 8:40am

follow these steps:

1) make sure your console is working and is okay which you already said that it is.

2) connect your console and keep looking to the console messages if you are getting any. if not, restart your modem and then look at the console window that if you are receiving booting/loading messages now!

3) whether u see or don't see any messages, post here and we can carry on then...!

Title: Re: Can't connect to X3 Idirect through console
Post by dot on May 15^th, 2011 at 1:01pm

Am I correct: You see the DRAM test pass and then the RedBoot prompt and some error message?

Please tell us what that error message is?