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https://www.satsig.net/cgi-bin/yabb/YaBB.pl VSAT technology and installation >> iDirect Forum: hubs and terminals >> iDirect X3 problem https://www.satsig.net/cgi-bin/yabb/YaBB.pl?num=1370430746 Message started by Ando Communication Technology on Jun 5^th, 2013 at 12:12pm

Title: iDirect X3 problem
Post by Ando Communication Technology on Jun 5^th, 2013 at 12:12pm

Please my iDirect x3 modem the TX always go off most likely in the afternoon, and if i restart it will work for like 3 to 5m and the TX will go off again. Please some one should tell me what the problem might be. Thank you.

Title: Re: iDirect X3 problem
Post by fluffymassive on Jul 8^th, 2013 at 5:18am

Hi,

Is the Transmit light on the modem going off at the same time also? Does the remote loose the rx lock?

Check the antenna pointing to make sure that it is peaked. Confirm that the modem is putting out the VDC on the tx cable for the BUC.

What have you looked at so far?