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Idirect 3100 Redboot recovery (Read 14339 times)
AOGreen
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Idirect 3100 Redboot recovery
Nov 17th, 2008 at 1:48pm
 
Hi All,
I have an Idirect 3100 modem am trying to recover

The loading/booting  process stops at redboot> shown below
------------------------------------------------

DRAM Test       ................                              
DRAM Test Successful                  
+Ethernet eth0: MAC address 00:60:43:00:00:00                                            
IP: 192.168.0.5/255.255.255.0, Gateway: 192.168.0.3                                                  
Default server: 192.168.0.1                          

RedBoot(tm) bootstrap and debug environment [ROM]                                                
release, version "iDirect 1.1" - built 16:16:40, Apr 29 2005                                                            

Platform: iDirect iDS Platform (XScale)                                      
Copyright (C) 2004, 2005  iDirect Technologies, Inc.                                                  

Copyright (C) 2000, 2001, 2002, Red Hat, Inc.                                            

RAM: 0x00000000-0x10000000, [0x0001c540-0x01fd1000] available                                                            
RAM: 0x00000000-0x10000000, [0x0001c540-0x01fd1000] available                                                            
== Executing boot script in 5.000 seconds - Press <Space Bar> to abort
RedBoot>

---------------------------------
When i type "fis load linux"
then Exec
the screen print post/report is

---My troubleshooting steps------------------------------------
RedBoot> fis load linux
RedBoot> exec
Using base address 0x01600000 and length 0x00100000
$T050f:00600000;0d:0000b4ec;#71

The pinging stops to respond at the point.
I will have to recycle the power of the modem to get back to redboot

----My troubleshooting steps-----------------------
I can ping from hyperterminal to my computer
I can ping the modem from my computer
I cant telnet the modem
Winscp cant access the modem. its not a password problem
its like falcon is not loaded/working (Not sure)

=-----------------------

How can i make winscp work or access the modem.
Note, I can ping the modem from console and network.

I need step by step help using redboot commands to recover the modem

Thanx

n57green@gmail.com
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« Last Edit: Nov 18th, 2008 at 3:47pm by AOGreen »  
 
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TDMAMike
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Re: Idirect 3100 Reboot recovery
Reply #1 - Nov 17th, 2008 at 7:46pm
 
AOGreen wrote on Nov 17th, 2008 at 1:48pm:
---------------------------------
When i type "fis load linux"
then Exec
the screen print post/report is

---My troubleshooting steps------------------------------------
RedBoot> fis load linux
RedBoot> exec
Using base address 0x01600000 and length 0x00100000
$T050f:00600000;0d:0000b4ec;#71

Did you use the string:
exec -c "root=/dev/mtdblock2 console=ttyS1, 9600 single"

If the above works, you will be left with /# ....which is indicative of a login without password.  
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« Last Edit: Nov 18th, 2008 at 12:26pm by TDMAMike »  

Regards, &&&&M
 
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AOGreen
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Re: Idirect 3100 Redboot recovery
Reply #2 - Nov 18th, 2008 at 2:51pm
 
Hi M,
Thank for your response,

I just tried using the command and string

exec -c "root=/dev/mtdblock2 console=ttyS1, 9600 single"

...my  steps......................................................
RedBoot>
RedBoot> fis load linux
RedBoot> exec -c "root=/dev/mtdblock2 console=ttyS1, 9600 single"
Using base address 0x01600000 and length 0x00100000
$T050f:00600000;0d:0000b4ec;#71

if i press any key on my keyboard this information $T050f:00600000;0d:0000b4ec;#71 shows up.

its behaves as if it wants to execute the command but cannot load it. (

What will be the outcome if I  use this command to format

fis init

From  A. O. Green
n57green@gmail.com
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TDMAMike
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Re: Idirect 3100 Redboot recovery
Reply #3 - Nov 19th, 2008 at 11:55am
 
Not sure.  You are definitely having a problem with linux and that box may need to go back to iDirect.

You can attempt the init command, but that decision resides solely with you as I am unsure of the outcome.   It is a tough situation.  If you were able to touch that box with SCP we might have a doorway in....but since you cannot, we are at a standstill unless other members have a recommendation.
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Regards, &&&&M
 
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AOGreen
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Re: Idirect 3100 Redboot recovery
Reply #4 - Nov 21st, 2008 at 1:05pm
 
Hi M/All

I tried the fis init command on my idirect  modem (3100)

it formatted the section that  has to do linux

Before the "fis init" command, I had the following in the box
..........................
fis list
...........................................................................
RedBoot> fis list                
Name              FLASH addr  Mem addr                                           
RedBoot           0x50000000  0x50000000  0x00040000  0x00000000                                                               
Linux             0x50060000  0x01600000  0x00100000  0x01600000                                                               
RootFS            0x50160000  0x50160000  0x00E80000  0x01600000                                                               
FIS directory     0x50FE0000  0x50FE0000  0x0001F000  0x00000000                                                               
RedBoot config    0x50FFF000  0x50FFF000  0x00001000  0x00000000
........................................................................

After the "fis init" command

.........................................................................

RedBoot> fis list
Name              FLASH addr  Mem addr    Length      Entry point
RedBoot           0x50000000  0x50000000  0x00040000  0x00000000
FIS directory     0x50FE0000  0x50FE0000  0x0001F000  0x00000000
RedBoot config    0x50FFF000  0x50FFF000  0x00001000  0x00000000
-----------------------------------------------------------
the missing folders or files  are
-------------------------------------------------------------

Linux             0x50060000  0x01600000  0x00100000  0x01600000                                                               
RootFS            0x50160000  0x50160000  0x00E80000  0x01600000
----------------------------------------------------------------
Questions
1. How can i get linux files or image back into the system?
2. where would I find the files to download from the internet?
3. Step by step procedure to install the files.
..................................................................
I think the file is call zimage

My modem details
Idirect 3100

redBoot(tm) bootstrap and debug environment [ROM]                                                
release, version "iDirect 1.1" - built 16:16:40, Apr 29 2005                                                            

Platform: iDirect iDS Platform (XScale)                                       
Copyright (C) 2004, 2005  iDirect Technologies, Inc.                                                   

Copyright (C) 2000, 2001, 2002, Red Hat, Inc.                                             

RAM: 0x00000000-0x10000000, [0x0001c540-0x01fd1000] available                                                            
FLASH: 0x50000000 - 0x51000000, 128 blocks of 0x00020000 bytes each.   


Looking Forward for all your contributions

best Regards

Green A. O.
n57green@gmail.com


----------------------------------------------
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TDMAMike
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Re: Idirect 3100 Redboot recovery
Reply #5 - Nov 21st, 2008 at 3:17pm
 
The only place I know of (where the file can be obtained) is from iDirect.  Do you have an iSupport agreement with them. 

Anyone else have a recommendation or know of a source that you can obtain the files?
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Regards, &&&&M
 
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Scout
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Re: Idirect 3100 Redboot recovery
Reply #6 - Nov 25th, 2008 at 12:30pm
 
I'm not sure if anyone else knows how to do it, but Mike i think you are correct when you say it's only from iDirect that you will get those files. 

the modems have a proprietary version of Linux loaded, I know this as I have had 2 modems fail with missing Linux files and both had to be returned to iDirect to be sorted out.  they don't give out the Linux portion of the software.  it doesn't look to be image (iDS) related so I think it's a case of RMA if you can.
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aziz11111
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Re: Idirect 3100 Redboot recovery
Reply #7 - Apr 5th, 2009 at 12:00am
 
Hello,
I tried to recover my modem and now I am stock at the same message you got:
Using base address 0x01600000 and length 0x00100000
$T050f:00600000;0d:0000b4ec;#71
I am woundering i you have been able to solve this issue?
if you have, please let me know what you did.
Thanks
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TDMAMike
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Re: Idirect 3100 Redboot recovery
Reply #8 - Apr 5th, 2009 at 1:37am
 
If you are going to do this yourself, you will need access to the NMS image sets. 

Do you have access to the NMS cumulative_update package (for your  iDS version)? 

If you do not have access to the NMS and your provider is unwilling to unzip the cumulative update pkg for you, then go ahead and start the RMA process for that box.
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Regards, &&&&M
 
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aziz11111
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Re: Idirect 3100 Redboot recovery
Reply #9 - Apr 5th, 2009 at 2:25pm
 
Hi Mike,
Thank you for you response.
Actually what happened is that I recovered the password then I wanted unlock the 3100 modem by eplacing the image, I uploaded the cumulative update pkg and the remote image for the new provider but the lock still there it was not removed, by the way this method would remove lock from x3 but not infinite, I asked a friend to access my PC using Teamviewer to unlock attempt using Redboot which we had sussfully done before with another modem but it turns out that method is useful with modem REV E and below but the modem I am trying to unlock now is REV J. ever since the last attempt, I keep getting this message, Using base address 0x01600000 and length 0x00100000
$T050f:00600000;0d:0000b4ec;#71 ,
I am trying to either unlock the modem or put back the image that was in the modem before so that I can put it online for the old provider to remove the lock maybe you can help me with this.
also if you are familier with Teamviewer, I can give you an access to the modem.
Thanks
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TDMAMike
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Re: Idirect 3100 Redboot recovery
Reply #10 - Apr 5th, 2009 at 5:13pm
 
Do you have the ability to unzip the cumulative update file?  If so, you will need the file called: zImage to recover that box.
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Regards, &&&&M
 
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aziz11111
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Re: Idirect 3100 Redboot recovery
Reply #11 - Apr 5th, 2009 at 11:21pm
 
If you mean nornal unzip using winzip yes.
I know the installation command for the Cumulative Update package file

tftp_package.sh <ip address> cumulative_update-X_Z_Y.pkg

then I need to instal the image for the old provider which I can do also through hyper terminal

the installation command for the Software Image package:

tftp_package.sh <ip address> <device-X_Y_Z.pkg>

but i don't seem to be able to load the Linux kernel using:

fis load Linux
exec -c "root=/dev/mtdblock2 console=ttyS1,9600 single"

since every time i try i get this message:

Using base address 0x01600000 and length 0x00100000
$T050f:00600000;0d:0000b4ec;#71 ,
fis load Linux
exec -c "root=/dev/mtdblock2 console=ttyS1,9600 single"

How do I go about loading linux ?
If you can give me the link for the cumulative update file and the commands above are correct, I can do this
Thanks Mike for your help
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aziz11111
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Re: Idirect 3100 Redboot recovery
Reply #12 - Apr 6th, 2009 at 11:27am
 
The modem has no image at the moment beuse we flushed the memory in our attempt to unlock it.
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TDMAMike
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Re: Idirect 3100 Redboot recovery
Reply #13 - Apr 6th, 2009 at 11:58am
 
Not WInzip. You will need to unzip that cumulative update file on a linux machine.  That is why I asked if you had access to the NMS.  The image sets naturally reside on the NMS, so it is the perfect place to unzip that file to a tmp directory, and use it to recover your modem.  It is a relatively easy process, however the prerequisite is your ability to unzip that cumulative updte pkg.

M
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Regards, &&&&M
 
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aziz11111
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Re: Idirect 3100 Redboot recovery
Reply #14 - Apr 6th, 2009 at 4:00pm
 
Mike,
I see what you mean.
Actually if there is set of commands available to me, I can do it myself and I can give full access to the modem remotely through Teamviewer. I know this is too much to ask but I really want to get this modem fixed so I can use it
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