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Topic: Idirect 3100 Redboot recovery (Read 9355 times) |
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AOGreen
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Posts: 88
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Idirect 3100 Redboot recovery
« on: 17. Nov 2008 at 13:48 » |
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Hi All,
I have an Idirect 3100 modem am trying to recover
The loading/booting process stops at redboot> shown below
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DRAM Test ................
DRAM Test Successful
+Ethernet eth0: MAC address 00:60:43:00:00:00
IP: 192.168.0.5/255.255.255.0, Gateway: 192.168.0.3
Default server: 192.168.0.1
RedBoot(tm) bootstrap and debug environment [ROM]
release, version "iDirect 1.1" - built 16:16:40, Apr 29 2005
Platform: iDirect iDS Platform (XScale)
Copyright (C) 2004, 2005 iDirect Technologies, Inc.
Copyright (C) 2000, 2001, 2002, Red Hat, Inc.
RAM: 0x00000000-0x10000000, [0x0001c540-0x01fd1000] available
RAM: 0x00000000-0x10000000, [0x0001c540-0x01fd1000] available
== Executing boot script in 5.000 seconds - Press <Space Bar> to abort
RedBoot>
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When i type "fis load linux"
then Exec
the screen print post/report is
---My troubleshooting steps------------------------------------
RedBoot> fis load linux
RedBoot> exec
Using base address 0x01600000 and length 0x00100000
$T050f:00600000;0d:0000b4ec;#71
The pinging stops to respond at the point.
I will have to recycle the power of the modem to get back to redboot
----My troubleshooting steps-----------------------
I can ping from hyperterminal to my computer
I can ping the modem from my computer
I cant telnet the modem
Winscp cant access the modem. its not a password problem
its like falcon is not loaded/working (Not sure)
=-----------------------
How can i make winscp work or access the modem.
Note, I can ping the modem from console and network.
I need step by step help using redboot commands to recover the modem
Thanx
n57green@gmail.com
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TDMAMike
Member
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Posts: 839
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Re: Idirect 3100 Reboot recovery
« Reply #1 on: 17. Nov 2008 at 19:46 » |
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on 17. Nov 2008 at 13:48, n57green wrote:
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When i type "fis load linux"
then Exec
the screen print post/report is
---My troubleshooting steps------------------------------------
RedBoot> fis load linux
RedBoot> exec
Using base address 0x01600000 and length 0x00100000
$T050f:00600000;0d:0000b4ec;#71
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Did you use the string:
exec -c "root=/dev/mtdblock2 console=ttyS1, 9600 single"
If the above works, you will be left with /# ....which is indicative of a login without password.
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Regards,
M
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AOGreen
Member
Posts: 88
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Re: Idirect 3100 Redboot recovery
« Reply #2 on: 18. Nov 2008 at 14:51 » |
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Hi M,
Thank for your response,
I just tried using the command and string
exec -c "root=/dev/mtdblock2 console=ttyS1, 9600 single"
...my steps......................................................
RedBoot>
RedBoot> fis load linux
RedBoot> exec -c "root=/dev/mtdblock2 console=ttyS1, 9600 single"
Using base address 0x01600000 and length 0x00100000
$T050f:00600000;0d:0000b4ec;#71
if i press any key on my keyboard this information $T050f:00600000;0d:0000b4ec;#71 shows up.
its behaves as if it wants to execute the command but cannot load it. (
What will be the outcome if I use this command to format
fis init
From A. O. Green
n57green@gmail.com
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TDMAMike
Member
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Posts: 839
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Re: Idirect 3100 Redboot recovery
« Reply #3 on: 19. Nov 2008 at 11:55 » |
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Not sure. You are definitely having a problem with linux and that box may need to go back to iDirect.
You can attempt the init command, but that decision resides solely with you as I am unsure of the outcome. It is a tough situation. If you were able to touch that box with SCP we might have a doorway in....but since you cannot, we are at a standstill unless other members have a recommendation.
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Regards,
M
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AOGreen
Member
Posts: 88
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Re: Idirect 3100 Redboot recovery
« Reply #4 on: 21. Nov 2008 at 13:05 » |
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Hi M/All
I tried the fis init command on my idirect modem (3100)
it formatted the section that has to do linux
Before the "fis init" command, I had the following in the box
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fis list
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RedBoot> fis list
Name FLASH addr Mem addr
RedBoot 0x50000000 0x50000000 0x00040000 0x00000000
Linux 0x50060000 0x01600000 0x00100000 0x01600000
RootFS 0x50160000 0x50160000 0x00E80000 0x01600000
FIS directory 0x50FE0000 0x50FE0000 0x0001F000 0x00000000
RedBoot config 0x50FFF000 0x50FFF000 0x00001000 0x00000000
........................................................................
After the "fis init" command
........................................................................ .
RedBoot> fis list
Name FLASH addr Mem addr Length Entry point
RedBoot 0x50000000 0x50000000 0x00040000 0x00000000
FIS directory 0x50FE0000 0x50FE0000 0x0001F000 0x00000000
RedBoot config 0x50FFF000 0x50FFF000 0x00001000 0x00000000
-----------------------------------------------------------
the missing folders or files are
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Linux 0x50060000 0x01600000 0x00100000 0x01600000
RootFS 0x50160000 0x50160000 0x00E80000 0x01600000
----------------------------------------------------------------
Questions
1. How can i get linux files or image back into the system?
2. where would I find the files to download from the internet?
3. Step by step procedure to install the files.
..................................................................
I think the file is call zimage
My modem details
Idirect 3100
redBoot(tm) bootstrap and debug environment [ROM]
release, version "iDirect 1.1" - built 16:16:40, Apr 29 2005
Platform: iDirect iDS Platform (XScale)
Copyright (C) 2004, 2005 iDirect Technologies, Inc.
Copyright (C) 2000, 2001, 2002, Red Hat, Inc.
RAM: 0x00000000-0x10000000, [0x0001c540-0x01fd1000] available
FLASH: 0x50000000 - 0x51000000, 128 blocks of 0x00020000 bytes each.
Looking Forward for all your contributions
best Regards
Green A. O.
n57green@gmail.com
----------------------------------------------
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TDMAMike
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Posts: 839
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Re: Idirect 3100 Redboot recovery
« Reply #5 on: 21. Nov 2008 at 15:17 » |
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The only place I know of (where the file can be obtained) is from iDirect. Do you have an iSupport agreement with them.
Anyone else have a recommendation or know of a source that you can obtain the files?
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Regards,
M
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Scout
Member
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Posts: 87
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Re: Idirect 3100 Redboot recovery
« Reply #6 on: 25. Nov 2008 at 12:30 » |
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I'm not sure if anyone else knows how to do it, but Mike i think you are correct when you say it's only from iDirect that you will get those files.
the modems have a proprietary version of Linux loaded, I know this as I have had 2 modems fail with missing Linux files and both had to be returned to iDirect to be sorted out. they don't give out the Linux portion of the software. it doesn't look to be image (iDS) related so I think it's a case of RMA if you can.
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aziz11111
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Posts: 18
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Re: Idirect 3100 Redboot recovery
« Reply #7 on: 05. Apr 2009 at 00:00 » |
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Hello,
I tried to recover my modem and now I am stock at the same message you got:
Using base address 0x01600000 and length 0x00100000
$T050f:00600000;0d:0000b4ec;#71
I am woundering i you have been able to solve this issue?
if you have, please let me know what you did.
Thanks
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TDMAMike
Member
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Posts: 839
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Re: Idirect 3100 Redboot recovery
« Reply #8 on: 05. Apr 2009 at 01:37 » |
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If you are going to do this yourself, you will need access to the NMS image sets.
Do you have access to the NMS cumulative_update package (for your iDS version)?
If you do not have access to the NMS and your provider is unwilling to unzip the cumulative update pkg for you, then go ahead and start the RMA process for that box.
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Regards,
M
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aziz11111
Member
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Posts: 18
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Re: Idirect 3100 Redboot recovery
« Reply #9 on: 05. Apr 2009 at 14:25 » |
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Hi Mike,
Thank you for you response.
Actually what happened is that I recovered the password then I wanted unlock the 3100 modem by eplacing the image, I uploaded the cumulative update pkg and the remote image for the new provider but the lock still there it was not removed, by the way this method would remove lock from x3 but not infinite, I asked a friend to access my PC using Teamviewer to unlock attempt using Redboot which we had sussfully done before with another modem but it turns out that method is useful with modem REV E and below but the modem I am trying to unlock now is REV J. ever since the last attempt, I keep getting this message, Using base address 0x01600000 and length 0x00100000
$T050f:00600000;0d:0000b4ec;#71 ,
I am trying to either unlock the modem or put back the image that was in the modem before so that I can put it online for the old provider to remove the lock maybe you can help me with this.
also if you are familier with Teamviewer, I can give you an access to the modem.
Thanks
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TDMAMike
Member
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Posts: 839
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Re: Idirect 3100 Redboot recovery
« Reply #10 on: 05. Apr 2009 at 17:13 » |
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Do you have the ability to unzip the cumulative update file? If so, you will need the file called: zImage to recover that box.
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Regards,
M
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aziz11111
Member
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Posts: 18
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Re: Idirect 3100 Redboot recovery
« Reply #11 on: 05. Apr 2009 at 23:21 » |
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If you mean nornal unzip using winzip yes.
I know the installation command for the Cumulative Update package file
tftp_package.sh <ip address> cumulative_update-X_Z_Y.pkg
then I need to instal the image for the old provider which I can do also through hyper terminal
the installation command for the Software Image package:
tftp_package.sh <ip address> <device-X_Y_Z.pkg>
but i don't seem to be able to load the Linux kernel using:
fis load Linux
exec -c "root=/dev/mtdblock2 console=ttyS1,9600 single"
since every time i try i get this message:
Using base address 0x01600000 and length 0x00100000
$T050f:00600000;0d:0000b4ec;#71 ,
fis load Linux
exec -c "root=/dev/mtdblock2 console=ttyS1,9600 single"
How do I go about loading linux ?
If you can give me the link for the cumulative update file and the commands above are correct, I can do this
Thanks Mike for your help
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aziz11111
Member
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Posts: 18
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Re: Idirect 3100 Redboot recovery
« Reply #12 on: 06. Apr 2009 at 11:27 » |
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The modem has no image at the moment beuse we flushed the memory in our attempt to unlock it.
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TDMAMike
Member
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Posts: 839
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Re: Idirect 3100 Redboot recovery
« Reply #13 on: 06. Apr 2009 at 11:58 » |
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Not WInzip. You will need to unzip that cumulative update file on a linux machine. That is why I asked if you had access to the NMS. The image sets naturally reside on the NMS, so it is the perfect place to unzip that file to a tmp directory, and use it to recover your modem. It is a relatively easy process, however the prerequisite is your ability to unzip that cumulative updte pkg.
M
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Regards,
M
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aziz11111
Member
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Posts: 18
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Re: Idirect 3100 Redboot recovery
« Reply #14 on: 06. Apr 2009 at 16:00 » |
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Mike,
I see what you mean.
Actually if there is set of commands available to me, I can do it myself and I can give full access to the modem remotely through Teamviewer. I know this is too much to ask but I really want to get this modem fixed so I can use it
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