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Nera Service Bandwidth wanted

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astrolobetech
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Aug 11th, 2005 at 8:39pm  
Anyone here selling bandwidth on the Nera DBV RCS systems??
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« Last Edit: Aug 15th, 2005 at 9:33pm by Admin1 »  
 
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Eric Johnston
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Reply #1 - Aug 11th, 2005 at 9:20pm  
Try these people http://www.dunhill.ws/
They do Nera modems for the Caribbean area.    A suitable satellite coverage beam, which includes an operational DBV-RCS Nera hub that is willing to commission new terminals, is essential.
Best regards, Eric. wxw
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« Last Edit: Sep 20th, 2006 at 2:36pm by Admin1 »  
 
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Reply #2 - Aug 11th, 2005 at 9:52pm  
Those people also having a problem with the Nera system coming out of Telenor.
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« Last Edit: Aug 15th, 2005 at 9:30pm by Admin1 »  
 
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Reply #3 - Aug 12th, 2005 at 8:29pm  
It is not the Nera systems, it is the BandWidth provided by Telenor and SkyCatcher.

Systems we have enough, but the 2 bandwidth providers are trying to triple (even 4x) the bandwidth prices and keep us away for activating with the old prices, and without proper notice Sad , so it was/is a cold shower for us too.

We (and others with us) are working into other options, and there is more going on to force them to keep their offers and contracts.

Other options includes Hispasat, but they are very slow with responding.

But again Nera, as a product, has nothing to do with this.

We expect an answer on monday, till further notice, Telenor does not accept new connections till August, 25.

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« Last Edit: Aug 15th, 2005 at 9:36pm by Admin1 »  
 
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Reply #4 - Aug 12th, 2005 at 10:49pm  
Please I am patiently waiting for a reply. I am stuck her in the jungle waiting to set this system up and get back to America.

This is a bad business start for Telenor...what ever happen to the bending backwards for customers???I am shock and surprise that they would drag this on even though I call them and explain that I am here and stuck.....
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« Last Edit: Aug 15th, 2005 at 9:31pm by Admin1 »  
 
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astrolobetech
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Reply #5 - Aug 15th, 2005 at 6:13pm  
It is monday! Any feedback yet?
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« Last Edit: Aug 15th, 2005 at 9:32pm by Admin1 »  
 
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Reply #6 - Aug 15th, 2005 at 7:39pm  
We will have our Bandwidth pricing posted later today

We are Dealer for South & Central America.
But it will be until Aug 25th before we can put you online

Please Contact:

Michael Tucker
AllLink@rcn.com
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« Last Edit: Aug 15th, 2005 at 9:36pm by Admin1 »  
 
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Reply #7 - Aug 19th, 2005 at 3:09pm  
There seems to much confusion over Telenor's Nera DVB hub and the service as it stands now. Telenor is in Beta testing with select terminals. Telenors dvb service is not a commercial service at this time. The current Beta customers are not paying anything for service at all and no prices for service have been released at this time. The Telenor Hub is the only Nera DVB hub that has undergone such stringent testing and many service enhancements have been made. Telenor's DVB service  promises to be a much better quality service than offered by others with Nera hubs and will be at a very competitive price.
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astrolobetech
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Reply #8 - Aug 20th, 2005 at 2:01pm  
Quote:
There seems to much confusion over Telenor's Nera DVB hub and the service as it stands now. Telenor is in Beta testing with select terminals. Telenors dvb service is not a commercial service at this time. The current Beta customers are not paying anything for service at all and no prices for service have been released at this time. The Telenor Hub is the only Nera DVB hub that has undergone such stringent testing and many service enhancements have been made. Telenor's DVB service  promises to be a much better quality service than offered by others with Nera hubs and will be at a very competitive price.


You guys full of it. Since I called you guys and explain that the system was sold to me,and I was supposed to be one of the ppl beta testing,I left America to go to another country and when I get there you told me until 1 mth after then you can put me on.

Well I don't understand the satellite communication that much,but sometimes you have to flex for the sake of customers.

How come you guys never put me online and allow me to beta test this equipment so I can come back to the USA.

With that type of mentallity towards customers,Goodluck in business.
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Reply #9 - Aug 23rd, 2005 at 5:49am  
It is not to blame the dealers who have to work with the promises/deals of Telenor, they can't change the things or force them and probably the consumer market is rather new for Telenor.

And it is not about betatesting, when i was in washington, we were told that activations could started, with the prices we had, and finally that is changed, who's to blame?? I don't know.

I give them some credit, because they know the (professional) maritime market, and we need to wait and see how they will cover those "startup" problems.




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astrolobetech
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Reply #10 - Aug 23rd, 2005 at 5:31pm  
Quote:
It is not to blame the dealers who have to work with the promises/deals of Telenor, they can't change the things or force them and probably the consumer market is rather new for Telenor.

And it is not about betatesting, when i was in washington, we were told that activations could started, with the prices we had, and finally that is changed, who's to blame?? I don't know.

I give them some credit, because they know the (professional) maritime market, and we need to wait and see how they will cover those "startup" problems.







We not blaming you guys. Let us see what will happen come Thursday.
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Reply #11 - Jun 21st, 2006 at 9:17pm  
Quote:
We not blaming you guys. Let us see what will happen come Thursday.



Well obviously nothing happen,and after spending 1000s of dollars their equipment still dont work.
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