Strange Outage

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Alkan CIT

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Posts: 72

Apr 29^th, 2008 at 2:11pm

i really need your help to fine the reason for that outage..
our NOC is HX noc ,, an outage happened on friday No remotes were working but the strange thing that i saw that the outroute is up from the DNCC and the 3 inroutes also were up and the remotes were recieving only and no transmite .. and from the graph i put on my NOC i saw the local timing unit and the echo timing unit were recieving normally.....
the noc returned up only when i swapped between my 2 redundncy tranceivers (TX&RX)
also another outage happend after one week at same day and time but at taht time i swapped the RX only and also noc was up

please,any one can help me ?
waiting for your replies

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A.Walker Senior Member ★★★ Offline Posts: 316	Reply #1 - May 1^st, 2008 at 2:46pm Dear Sir Which NOC is your Satellite on and where do you host it ?
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Alkan CIT Senior Member ★★★ Offline Posts: 72	Reply #2 - May 1^st, 2008 at 10:56pm arabsat C band
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A.Walker Senior Member ★★★ Offline Posts: 316	Reply #3 - May 6^th, 2008 at 4:34pm Dear Abdoulla You should really be asking Hughes ETAC support for help on this problem
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Alkan CIT Senior Member ★★★ Offline Posts: 72	Reply #4 - May 7^th, 2008 at 9:23am ok thanx
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