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pointing problem!!!

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Apr 22nd, 2009 at 12:51am  
hello again


im now locked to express 53 & the rx snr command give me 11.00 reading

but the histogram read nothing why?

any idea
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Reply #1 - Apr 22nd, 2009 at 9:30am  
most probably your isite version is not same as your actual image version . if you achieved rx snr as max then it should be ok.
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Reply #2 - Apr 22nd, 2009 at 12:02pm  
how do i know which version of isite suitable to me
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Reply #3 - Apr 22nd, 2009 at 12:47pm  
Your iSite version should match that of the iDS version (firmware) you are running on your iDirect unit (modem)?  

If you do not know what iDS version you are using, use the version command when telneted into your iDirect.  The output of that is the iDS firmware that is loaded on your modem.  

Although you are seeing 11dB C/N (Rx SNR) make sure you get a good peak/pol/isolation check with controllers to ensure you are putting energy on the Xpol.

M

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« Last Edit: Apr 22nd, 2009 at 4:09pm by N/A »  
 
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Reply #4 - Apr 22nd, 2009 at 1:48pm  
Quote:
Your iSite version should match that of the iDS version (firmware) you are running on your iDirect unit (modem)?  

If you do not know what iDS version you are using, use the [v]version[/b] command when telneted into your iDirect.  The output of that is the iDS firmware that is loaded on your modem.  

Although you are seeing 11dB C/N (Rx SNR) make sure you get a good peak/pol/isolation check with controllers to ensure you are putting energy on the Xpol.

M



thank you
the version command give me the following

Application: falcon
Code Version: 7.0.1.2
Build Comment: Release build
Build Label: NetModem-7_0_1_2

so i use isite v 7.0.1.2

but the same problem the histogram doesn't give ang signal graph although rx snr give me 11.2 signal strength
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Reply #5 - Apr 22nd, 2009 at 3:59pm  
I assume you connect the pc which isite running directly to the modem itself, if not please connect it directly. Also you can check your firewall settings and maybe you need switch it off temporarily. Last thing I wanna ask you, the operating system of the pc, if it is vista then it is normal that you can face problems..

hope these help..
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