5100 problem

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acil Member ★★ Offline Posts: 8	Jul 20^th, 2009 at 11:56am I can not reach to my 5100 ip.How can I do it?How can I return manufacture settings?
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Ex Member Ex Member	Reply #1 - Jul 20^th, 2009 at 12:20pm Locally? If so, ensure that the laptop you have attached to it resides in the same subnet.
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acil Member ★★ Offline Posts: 8	Reply #2 - Jul 20^th, 2009 at 12:22pm I don't know my modem ip.How can I learn modem ip and subnet?
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Reply #3 - Jul 20^th, 2009 at 1:39pm

If you have a console cable, get on console. At the prompt type:

# ifconfig

Use the above console method, or your second option would be to connect up to it with ethernet cable. �Start iSite and the modem IP address should appear in the white box (left side of iSite). �You wont be able to connect to it, but you will at least know what it is. �Then, determine mask, and set your laptop up (within that subnet) and connect to it.

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Reply #4 - Jul 28^th, 2009 at 10:27am

Mike
I load wrong parameters or opt.file ı don't know.I done if config and load ip again.modem status now

# ifconfig
ixp1 Link encap:Ethernet HWaddr 00:60:43:81:51:73
   inet addr:192.168.0.1 Bcast:192.168.0.255 Mask:255.255.255.0
   inet6 addr: fe80::260:43ff:fe81:5173/64 Scope:Link
   UP BROADCAST RUNNING MULTICAST MTU:1504 Metric:1
   RX packets:282 errors:0 dropped:0 overruns:0 frame:0
   TX packets:35 errors:0 dropped:0 overruns:0 carrier:0
   collisions:0 txqueuelen:256
   RX bytes:40766 (39.8 KiB) TX bytes:2392 (2.3 KiB)

lo    Link encap:Local Loopback
   inet addr:127.0.0.1 Mask:255.0.0.0
   inet6 addr: ::1/128 Scope:Host
   UP LOOPBACK RUNNING MTU:16436 Metric:1
   RX packets:0 errors:0 dropped:0 overruns:0 frame:0
   TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
   collisions:0 txqueuelen:0
   RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

# ping 192.168.0.2
PING 192.168.0.2 (192.168.0.2): 56 data bytes
64 bytes from 192.168.0.2: icmp_seq=8 ttl=128 time=642.9 ms
64 bytes from 192.168.0.2: icmp_seq=9 ttl=128 time=0.4 ms
64 bytes from 192.168.0.2: icmp_seq=10 ttl=128 time=0.4 ms
64 bytes from 192.168.0.2: icmp_seq=11 ttl=128 time=0.4 ms
64 bytes from 192.168.0.2: icmp_seq=12 ttl=128 time=0.4 ms
64 bytes from 192.168.0.2: icmp_seq=13 ttl=128 time=0.3 ms
64 bytes from 192.168.0.2: icmp_seq=14 ttl=128 time=0.4 ms
64 bytes from 192.168.0.2: icmp_seq=15 ttl=128 time=0.3 ms

How can I load parameters or opt file or image again?.I am using IDS 8.0.2.1.iSite 8.0

When I load ip I can't see ip from iSite
Do you have basic procedure?

Thank for your help

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Reply #5 - Jul 28^th, 2009 at 1:02pm

Is your laptop 192.168.0.2? �If so, try to ping 192.168.0.1 (modem). �If you cannot, you need to check your tcp/ip properties again to make sure you have the mask and gateway info right. �

Once you get that straightened out, start iSIte and try to login to the idirect unit. �If no luck, you will need to check the version of software that is on the iDirect. �From console type telnet 0 �and login with admin/iDirect. �Once on falcon type: version and note the version. �I have seen some issues with iSite when talking to 8.X modems. �So, hang in there.

So, to summarize:

1. �Get you tcp/ip properities straight. Attempt to ping the modem.
2. On console, Telnet 0 to falcon and check version of software on the iDirect
3. Start iSite and attempt to connect. �Ensure you have the right version of iSite. �

I would have you CAT the options file in, but we need to confirm the software version on that box first so that you dont have a mismatch (version of opt dont match the version on the box).

M

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