Satellite Internet

Satellite Internet Forum.

Welcome, Guest.
Welcome to this satellite broadband discussion forum. Wherever you are and whatever your problem we are here to help each other. Connecting to the internet via satellite is not always easy but is critically important to those in remote places or with poor terrestrial infrastructure. Both service providers and customers are encouraged to contribute. If you are showing as 'Guest', please register at the bottom of the forum home page if you wish to contribute or ask question. May 2018: GDPR: Updates to Privacy and Cookies policies: As you may know, a new EU data protection law called GDPR will apply from Friday 25th May 2018. As part of satsig's commitment to protecting the privacy of site visitors and forum members, I have therefore updated the Privacy and Cookie policies. There are now links leading to these policies: Disclaimer, Terms of Use and Privacy, Forum User Agreement, Forum Rules and Cookies at the bottom of the home page and all forum pages. Read the Forum rules.
      Satellite internet forum          
Pages: 1

Idirect 3100 rlock and hughes buc

(Read 11326 times)
Ex Member
Ex Member


Aug 17th, 2009 at 8:08pm  
Dear friends i have a  problem with my idirect 3100 i am in africa and i bought a burned modem for 200 usd the problem on the modem was that the lan port ic was burned so got a ic with the same voltage from onther old mother board soldred it on  and now the lan port works but now when i telnet the router rlock its locked its on version 7.1.1 and i have a hughes buc which i will giv info about i wana use with the idirect 3100
can you people help me in unblocking the modem and tell me will my buc with this modem

lnb and buc info

P/N: 1025901-2107
REV: C
S/N: 113508


P/N: 1024572-0001
S/N: 15713
NJR2184HH
REV A
Back to top
 
 
IP Logged
 
Admin1
YaBB Administrator
*****
Offline


Personal text from: Profile,
Options, Top line

Posts: 864
Reply #1 - Aug 17th, 2009 at 8:48pm  
Well done repairing the burned chip on the modem.

Regarding rlock, this means that it has been locked to a certain network by the service provider to prevent you moving elsewhere during the contract time.  It might be helpful to find out where the modem came from and then contact the relevent service provider.  Give details of the serial number.  Only the original service provider or iDirect know how to fix the problem.

Regarding the BUC, if this is a Hughes part it may well be unsuitable for use with iDirect, I am not sure.  You need a standard, general purpose BUC, similar to this Ku band BUC specification.

The LNB NJR2184HH is  standard unit with a 10 GHz local oscillator, suitable for use in a network with a downlink carrier in the frequency range 10.95 - 11.7 GHz.

Best regards, Eric.
Back to top
« Last Edit: Aug 18th, 2009 at 8:51am by Admin1 »  
WWW  
IP Logged
 
Ex Member
Ex Member


Reply #2 - Aug 17th, 2009 at 9:18pm  
its a big white buc massive then the new buc's now days i will post pictures tomorrow well it was bought of a black markert the modem so its hard to find out who the service provider was isn't it possible if i upgrade to 8.1.1 i can remove the rlock and also if i get option file from my isp that is supplying me the bandwith and upload it on the modem cause i can login as admin and user can i use the modem then?
Back to top
« Last Edit: Aug 18th, 2009 at 8:50am by Admin1 »  
 
IP Logged
 
Eric Johnston
Senior Member
***
Offline


Personal text from Profile,
Options, Top line

Posts: 2108
Reply #3 - Aug 17th, 2009 at 9:51pm  
Regarding the BUC note the folllowing:

1025901-1009      RF-KU-TIG-E-1W-LGF        
1025901-2009       RF-KU-TIG-E-1W-LG2F       
1025901-1007       RF-KU-TIG-I-1W-LGF       
1025901-2007       RF-KU-TIG-I-1W-L2F       
1025901-2107       RF-KU-TIG-I-1W-L2F

The document below provides more information about many different Hughes BUC and thier compatibility issues, also pictures of each BUC and Hughes modem:
http://62.128.191.210/hughes_dev/files/downloads/RFU%20&%20PES%20Indentification...

Unfortunately this document, while it gives the full compatibility matrix for Hughes equipment, it does not explain how each BUC works technically (DC supply volts, Freq reference, upconverter setting, telemetry etc).   

We need help from someone with Hughes experience to say if your 1025901-2107  BUC is suitable for iDirect.

Best regards, Eric.
Back to top
 
 
IP Logged
 
Ex Member
Ex Member


Reply #4 - Aug 17th, 2009 at 9:57pm  
its the buc on page 7-8 in the document also sir u didn t answer my question can't i flash the modem or sumtin to open it up cause its a pain idirect gonne deny the guy who locked have no idiea who he is
Back to top
 
 
IP Logged
 
Admin1
YaBB Administrator
*****
Offline


Personal text from: Profile,
Options, Top line

Posts: 864
Reply #5 - Aug 17th, 2009 at 10:16pm  
Is that the small flat type BUC ?

Anyone know how it or the PES5000 works on transmit ?

DC power, freq reference, up converter, linear or AGC saturated etc...

Some, perhaps all, Hughes BUCs have a 170-190 MHz input on transmit and have a synthesised upconverter local oscillator whose frequency is controlled by data messages send from the indoor PES to the outdoor Hughes BUC, via the cable.  Such a BUC is quite unsuitable for use with an iDirect modem.

There are many more Hughes documents here to study:
http://62.128.191.210/hughes_dev/files/downloads/
Hopefully we can find the answer somewhere ...

Best regards, Eric.
Back to top
 
WWW  
IP Logged
 
Ex Member
Ex Member


Reply #6 - Aug 17th, 2009 at 10:23pm  
yh it is its the white one which is flat has 4 to 5 coaxil connectors
Back to top
 
 
IP Logged
 
Admin1
YaBB Administrator
*****
Offline


Personal text from: Profile,
Options, Top line

Posts: 864
Reply #7 - Aug 17th, 2009 at 10:54pm  
I'm still very doubtful about your old BUC being compatible with iDirect.

The very latest HughesNet modems HX-150 are compatible with normal BUCs.  See http://www.eeenterprisesinc.com/pdf/HX150_H35527_A4_LR_091306.pdf
HX-150 Modem
TX output 950-1700 MHz
10 MHz reference available
24 volts at 3.2 amps (for 5W BUC)

Best regards, Eric.
Back to top
 
WWW  
IP Logged
 
Ex Member
Ex Member


Reply #8 - Aug 18th, 2009 at 8:31am  
lets see what happens let me try getting the modem unlocked first anyone with suggestion on how to flash upgrade etc to get rid of the rlock please comment thanks  n1ghtwalk3r
Back to top
 
 
IP Logged
 
Ex Member
Ex Member


Reply #9 - Aug 18th, 2009 at 6:40pm  
is there any type of recovery method like redboot caan sum1 explain how redboot can be used to unblock a rlock and what power cycle means and are the commands typed in hyper terminal or ?
Back to top
 
 
IP Logged
 
Eric Johnston
Senior Member
***
Offline


Personal text from Profile,
Options, Top line

Posts: 2108
Reply #10 - Aug 18th, 2009 at 7:16pm  
Try emailing iDirect and tell them the modem model number and serial number and they may be able to identify the service provider they sold it to.  You could then try to set up a service with that provider and make the unit operational, or ask that the service provider to set up service briefly - a few minutes - to unlock the modem over their satellite.   Maybe they might authorise iDirect to unlock the modem in which case you would need to send it back to iDirect.  Somehow either the service provider or iDirect need to connect to your modem.

Best regards, Eric.

Back to top
 
 
IP Logged
 
Ex Member
Ex Member


Reply #11 - Aug 18th, 2009 at 7:44pm  
i did do that today they said they can't identify the modem.  they say it was listed faulty in their records should have been cause i fixed the fault and they say cause i can't prove i am the owner they can't help unlock it any other was to wipe of the os and re-install and technical ways whats redboot
Back to top
 
 
IP Logged
 
Ex Member
Ex Member


Reply #12 - Aug 18th, 2009 at 10:06pm  
sorry to truble u guys but how do i construct a power cycle nd can i load red boot in tcp/ip and if succeed with the # after red  boot does that mean i can change the root password? if i am going the wrong way can sum1 teach me how to redboot prbly ready to tke the risk as now the modem is juz a waste
Back to top
 
 
IP Logged
 
Ex Member
Ex Member


Reply #13 - Aug 19th, 2009 at 11:49am  
I would deal directly with iDirect.  That or buy another modem entirely.
Back to top
 
 
IP Logged
 
Ex Member
Ex Member


Reply #14 - Aug 19th, 2009 at 5:11pm  
lol thts what i will do guys do u know i can login as admin or user on isite and even able to upload a new option file can i do anything with those power's
Back to top
 
 
IP Logged
 
Ex Member
Ex Member


Reply #15 - Aug 19th, 2009 at 7:03pm  
You can look around on the falcon process.  That is about it.
Back to top
 
 
IP Logged
 
Ex Member
Ex Member


Reply #16 - Aug 19th, 2009 at 9:53pm  
does it really work and where do i luk awnd
Back to top
 
 
IP Logged
 
Ex Member
Ex Member


Reply #17 - Aug 20th, 2009 at 12:48am  
If you are able to telnet to the iDirect, you are telneted into the falcon process.
Back to top
 
 
IP Logged
 
Ex Member
Ex Member


Reply #18 - Aug 21st, 2009 at 8:52pm  
Ok first of all i can telnet in cmd and login as user only i can login as user&admin on the isite software i can also log on hyper terminal with host name which i use my ip address i can t login through the serial port it want connect when i try calling the console port i have the cable that has a rj45 connector going to the serial port on the modem and a serial connection at the other end going to the computer also in hyper terimnal when i logon through my ip address i can only login as user if i can get on telnet which u say is flacon what can i do can you specify what u mean by flacon and what i can do ?

onther thing in this topic we have been talking about a hughes buc number 8 in this pdf link:http://62.128.191.210/hughes_dev/files/downloads/RFU%20&%20PES%20Indentification...
can this buc only work on the nss7 satalite or even the w3a can you please tell me if this buc can work on the nss7 with a idirect modem 3100 which supports both ku band and c-band my buc is a ku-band the hughes.

ok tht's explained i just bought a new idirect mode 3100 and a new buc for idirect aswell when i put the idirect on and put the rj45 cable on the lan it don t show up  on the isite software nither does the console port work how do i configure it sum1 help i also paid my six month subscription to mweb on the w3a satalite so how do i set it up ?

thats about it for todai

thanks guys
Back to top
 
 
IP Logged
 
Ex Member
Ex Member


Reply #19 - Aug 24th, 2009 at 12:01pm  
dear fwnds whats wrong is it that u don t understand what i have said ?
Back to top
 
 
IP Logged
 
Eric Johnston
Senior Member
***
Offline


Personal text from Profile,
Options, Top line

Posts: 2108
Reply #20 - Aug 24th, 2009 at 1:43pm  
Contact mweb and ask them for full installation instructions.  They may have preconfigured the iDirect modem and are therefore best placed to explain how to configure and connect your PC to the modem.

They should send you the relevent iDirect installation manual and provide you with dish, mount, feed system and BUC and an LNB with the correct local oscillator frequency for your downlink carrier frequency.

You need to know what satellite and what downlink polarisation name. Did they send you an options file required to tune your modem to the correct downlink carrier frequency, symbol rate etc.

Use this page to work out the Azimuth, Elevation and polarisation adjustment angles for your dish in southern Africa.

Best regards, Eric.
Back to top
 
 
IP Logged
 
Ex Member
Ex Member


Reply #21 - Aug 24th, 2009 at 8:46pm  
ok they have given me the w3a satalite to lock on to i have aligned my dish to the w3a satalite with the new buc for idirect itself and a new idirect 3100 modem also have uploaded my option file but when i go to test if i am locked on there network i only get the red line and no lock on to there network after upload of the option file i noticed that there was no offset its 0 on my settings could that be the problem i am unable to log on the network
Back to top
 
 
IP Logged
 
Eric Johnston
Senior Member
***
Offline


Personal text from Profile,
Options, Top line

Posts: 2108
Reply #22 - Aug 25th, 2009 at 12:34am  
You say you have aligned your dish to W3A.  You don't say how you have done this.  How do you know it is W3A if you have not yet got your modem to lock to the wanted carrier?.

I suggest you check your polarisation name and the polarisation adjustment angle applied. If Horizontal name then start with the LNB at the top.  If Vertical start with the LNB at the side (either side, it does not matter).  Then apply the adjustment angle, face towards the satellite in the sky, clockwise is positive.

Then try pointing again till you find the correct satellite.

If, by "offset" your are referring to the line:
reflector_offset_angle = 0.000000
in the options file, this is of no consequence since the modem does not drive the antenna positioner.

The hub and remote latitude and longitude are important however as the modem needs to work out the range to the satellite, when the time comes to transmit.

If your dish has an elevation scale, use it to set the beam elevation angle. If you don't find the satellite on the first swing try up and down in 1 deg steps.
 
If the dish does not have an elevation scale set the front face of the dish vertical.  The beam elevation angle will now be the offset angle of the dish (read the dish installation manual).  To obtain the operational beam elevation angle tilt the dish further, either forwards or backwards to decrease or increase the beam elevation angle by the required amount.  You may wish to make an accurate inclinometer. This inclinometer may also be used to set the polarisation adjustment angle; place sideways across the BUC, LNB or waveguide part.

Best regards, Eric.
Back to top
« Last Edit: Aug 25th, 2009 at 9:09am by Admin1 »  
 
IP Logged
 
Ex Member
Ex Member


Reply #23 - Aug 27th, 2009 at 1:18am  
If you have the admin password sure. Otherwise, plug in the serial and break it at boot. There's actually a "recover lost idirect modem" documentation on http://tac.idirect.net. But you will need to login, and if you don't have a login (you are a customer) they aren't going to help. They do this out of respect for providers who don't want to give a customer a remote, to only have them switch out providers. It's actually an options file setting, not in the OS.

Just call them and buy a 5IF chassis, they'll help you out Wink

//warren
Back to top
 
 
IP Logged
 
Pages: 1