Rio Carbon reviews (page 2 of 3)

24 July 2005:

My Rio Carbon experience, now six days old, is full of (expensive irony). I saved up a bunch of Amazon gift certificates and so I only paid about $75 for it. It arrived swiftly and it set up easily and plays well. Next day, I decided to burn a song off a CD and discovered that my laptop no longer recognizes the existence of its internal DVD-CDRW drive. Uninstalling Music Manager didn’t help. I took it off to the shop and after spending $365, the tech says he can’t figure out what the problem is. The DVD-CD drive is hotswappable, and sometimes if you remove it and then put it back, the drive appears for a while under My Computer, but then disappears. This never happened till Rio Carbon Pearl came into my life. The techie says if I buy an external CD drive, it’s work fine, “guaranteed”. My Computer recognizes Rio itself when I plug it in, but the CD drive has become a ghost. So burning CDs onto it is impossible. Nice, huh?

Rio Carbon review kindly provided by SM

20 July 2005:

This is my second Rio player and shame on me. The first was an earlier
model. Forget which one but it had problems and ended up shipping it to be repaired and was somehow lost. So several years later I reluctantly and must admit desperately bought the Rio Carbon, being that it was the last MP3 player available on Christmas Eve and needed a gift to wrap.

A few months after using it, I noticed the battery wasn't holding a charge
as long. This only got worse until it no longer worked. I tried the reset.
Software upgrades. Nothing. So finally contacted tech support which started out helpful but suddenly stopped returning email. Tried several responses and still no return. Not sure if tech on the other end left company or what but I'm stuck with a unusable Rio player at this point.

I will not purchase another Rio product again.

Respectfully, M


18 Jan 2006   Help please

I have had my Rio Carbon for about 2 years and am very pleased with its performance, however, I now get between 2-3 hours of operation per charge.  I have the backlight off and the sound as low as possible and I have performed all the software tweaks that Rio suggested.  I cannot find any information on replacing the battery.  It must be possible, any Ideas?

See video here on how to change a rio carbon battery  http://reviews.cnet.com/Replace_your_iPod_s_battery/4660-6450_7-6246925.html


2 Sept 2005:

I have had my Rio Carbon for a little while now, having purchased it on eBay from a USA eBayer - I live in the UK. I did not have to wait too long, about 5 days from the close of auction to receiving it on my doorstep. Considering how impatient I am, this is outstanding!

I have had an iPod and a Samsung Napster YH-920GS 20GB. Battery life on the Samsung is atrocious (around an hour or two with equivalent use of the Rio Carbon and iPod), and it is fiddly to get on with although it looks good. The iPod is ok, as is the battery life of around 6 - 8 hours.

When I opened up the box, what I saw made go "wow" - and I promise you I am not easily pleased! The look of the Carbon is fabulous. The shiny mirror like metallic back, the easy to read front area, and the funky and practical overall design. The little touch of putting a rubberised strip around the edge is such a fantastic idea, enabling sweaty hands to grip it more easily. A big, big let down is the supplied case holder. No belt clip and not clear front panel to view the screen and control buttons! How ridiculous! Ridiculous, that is, until you see that Rio Audio website will let you buy the case with a clear panel for another $19.99 (around £12.00 or so) plus p&p. So it is their way of increasing profits (and maybe reducing costs of the player, too). The enclosed headphones are pretty decent, meaning you don't have to rush out and buy an expensive set if you don't want to!

Battery life can achieve 18-20 hours if you are frugal with how many times you change tracks and mess with the menu options. I am not at all frugal, therefore average battery life for me is between 12 - 15 hours. A decent amount of time there.

It took around 3 hours to charge up from the USB to PC connection, which is amazing! For us Brits, the alternative power supply is an issue if you buy from the States, as the supplied plug is not able to be used in the UK without an adaptor (US to UK conversion). I had to buy mine from http://www.maplins-electronics.co.uk  and then modify it by cutting a portion of the adaptor trim away to accommodate the plug. All told, I only spent £2.99 and a bit of elbow grease, so well worth it!

The Rio Music Manager (included on the enclosed cd-rom) is very facile, being a completely straightforward, and easy to use piece of software. Transferring tracks using the software is really easy, as is using WMP to do so, or straight from the pc in Explorer. Whichever way I do it, presents absolutely no problems whatsoever. It picked up my existing tracks and requested where I wished to retrieve and store new tracks. It really is simple as point and click and you are done!

In summary, having experienced a couple of other mp3 players, the Rio Carbon beats them hands down in all sorts of ways. Ok it has no FM tuner, and the voice recording is not that great, but who cares? I only want to listen to my MP3's! And for that, it does the job perfectly well. So go on and get yourself one. I promise it will be a treat!

I hope this helps some of you!

Rio Carbon review kindly provided by R. N, Coventry, United Kingdom.
18 Sept 2005:

I got my Rio Carbon "Pearl" a couple of weeks ago here in the U.K. The pearl appears to mean you get the better carry case included with access to the controls and easy screen viewing. Oh and it's also a pearl colour I think.

I got it from a U.K website which gave prompt delivery of about 4 days after ordering. It came with a smart AC adapter that you can change the pins on it for U.S, U.K or european use and also utilises the usb lead which goes from the AC adapter to the unit to charge it up.

It seems like quite a good unit so far, but after it's first full charge it only managed 8 hours and that was playing my songs from start to, well not quite finish. I didn't flick about with the controls either.

Apart from that the fidelity is quite good really, struggles a bit with WMA VBR, but will play almost any bit rate of mp3. It is easy to put your tunes onto it, I didn't bother installing the software that came with it as you don't really need it as WMP10 or windows explorer do just nicely. The drivers already come with windows XP.

It also works fine as an external hard disk, I put some text files and a video on it, transferred it to another computer without a problem.

I didn't really like the headphones that came with it as the bass sounded really muddy through them, but an old cheap pair of sony in ear headphones I had lying around make it sound as good as any I've heard.

The menu's are easy to understand, it's even got a multi-lap stopwatch!! But I haven't worked out how to reset it yet.

All in all well worth the money for a decent, good sounding, none of your nonsense gimmicky mp3 player. It does look cool as well, and is the size of a credit card, well about 6 in a stack.

Rio Carbon review kindly provided by Steve, from Scotland


6th June 2006:

We bought a 6Gb Rio Carbon Pearl which failed with a broken thumbwheel in 70 days.  After 3 weeks (18 May -- 6 June) Rio support come back to me with this line:

Unfortunately broken scroll wheels / power buttons are not covered by the warranty. We do not do off warranty repairs. The is due to fact that repairing and shipping a Rio is more expensive than a new player.

I can go to a repair shop that will work on a fixed price repair of $75 -- IMHO,  I think that their warranty policy is pretty sharp. When this company designed a product with a vulnerable component like the thumbwheel, they clearly knew that it was a point of failure and therefore excluded it from the warranty.

Want to eat dirt ? Get a handle of honest black earth from your garden and not this corporate crap. Don't buy thumbwheel devices from Rio.

Regards  W

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► Page created 18 Sept 2004, amended 6 Jun 2006