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https://www.satsig.net/cgi-bin/yabb/YaBB.pl VSAT technology and installation >> LinkStar Forum: VSAT hubs and terminals >> Linkstar modem https://www.satsig.net/cgi-bin/yabb/YaBB.pl?num=1129030029 Message started by Akin on Oct 11^th, 2005 at 1:27pm

Title: Linkstar modem
Post by Akin on Oct 11^th, 2005 at 1:27pm

Hello ALL,
My Linkstar modem keeps restarting itself after logging on to satellite for a few minutes/even hours.., and my provider says there is no problem from their end.. please I'm open to ideas that I may try to get the connection stable again.. contact via email/phone 08034047950

Title: Re: linkstar modem
Post by azzam on Oct 20^th, 2005 at 1:48am

It might be from the other end, but some times it is difficult to make them accept that fact !! most of such cases happens when the carrier is full , so it starts drifting/dropping ... ask the NOC/hub to change your carrier.

Title: Re: linkstar modem
Post by westwind on Mar 31^st, 2006 at 4:08pm

i'm suffering from the same problem in addition that my RCST is so late we restart ,it takes several menute(not second) to boot

Title: Re: linkstar modem
Post by Eric Johnston on Mar 31^st, 2006 at 5:14pm

Check your mains power supply. An intermittent break will cause the LinkStar RCST to reboot.

If it reboots of its own accord it could be due to a command from the hub. This may happen at installation. It may also happen very occasionally, like once per two years, if the hub decide to upgrade your software.

If your LinkStar RCST reboots itself every few minutes or every few hours or even every few days it is faulty or overheating perhaps.

Even a weak faded signal from the satellite will not cause a reboot, just temporary service outage.

When it does a reboot it takes a couple of minutes to get going, while it does internal self tests etc and locks on to the outlink carrier etc. Flashing of all the LEDs occurs during a reboot and happens after a mains power outage.

Best regards, Eric.

Title: Re: linkstar modem
Post by kenny on Apr 6^th, 2006 at 1:07pm

hello akin,

what series linkstar modem do u have? who is your ISP? if you have the latest series of 02 prefix modem, your ISP might need to upgrade the patch on the Hub part , these has to be requested from Viasat.

Title: Re: Linkstar modem
Post by Mari on Nov 21^st, 2008 at 12:41pm

Hello Akin,

Check your cables but after that if you still have the problem then email: acue_links@yahoo.com he is too much on linkstar. he can fix what so ever problem you have. Also if you are having problems on changing to another ISP because your old ISP locked modem. I don't think its a problem to me.

call: 234-7064801198 now and get your problems sloved