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https://www.satsig.net/cgi-bin/yabb/YaBB.pl VSAT technology and installation >> iDirect Forum: hubs and terminals >> Asking your help in iDirect 3000 https://www.satsig.net/cgi-bin/yabb/YaBB.pl?num=1189457823 Message started by alol on Oct 10^th, 2006 at 12:29am

Title: Asking your help in iDirect 3000
Post by alol on Oct 10^th, 2006 at 12:29am

I had an iDirect �3000 modem and i was on nss �setallite
because of bad serivecs i am forced to end my subscription on that setallite ,
i was adviced to supscribe on intelsat,but my problem when i want to upload the option file �it say that there is error in ths passward although i am quite sure of the the ip i logged in ,and the passward.
i contact my previous service supplier and he assured me that it is the ip and the passward �i looged in is correct .
so can you help me to solve the problem
and i will be very greatful.
with deep regardes

Title: Re: �Asking your help in iDirect 3000
Post by Eric Johnston on Oct 10^th, 2006 at 11:21am

If it says error in the password, check carefully that you are typing it in correctly. �Possible problems are UPPER case instead of lower case or vice versa, confusion between letter L and figure 1, letter o and figure 0 etc. �Two adjacent letter v v is not the same as letter w or W for example.

Best regards, Eric.

Title: Re: Asking your help in iDirect 3000
Post by pgannon on Oct 12^th, 2006 at 11:01pm

It could be set back to the "default" password. �

iDirect has a feature by which the network operator can "lock" the modem in case you lease it and don't finish paying for it, or perhaps breach a contract before it is terminated. �I don't know if that's the problem, but it could be.

By the way, the satellite (NSS-7) has nothing to do with the service quality. That's a function of the service provider, and often a function of the customer's own bandwidth management or lack thereof at their site.

Pat