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https://www.satsig.net/cgi-bin/yabb/YaBB.pl VSAT technology and installation >> iDirect Forum: hubs and terminals >> Reset iDirect 3100 modem https://www.satsig.net/cgi-bin/yabb/YaBB.pl?num=1194517169 Message started by macdzou on Nov 8^th, 2007 at 10:19am

Title: Reset iDirect 3100 modem
Post by macdzou on Nov 8^th, 2007 at 10:19am

Dear All;
I don't know if there is a way to completely reset an iDirect 3100 series modem. I have one in with i can not log. event iSite could not detect the device. I've try hyperterminal using console, but the modem behave stranger, constanly deliver an error message indicated physical problem.
I'll be greatfull if somme one could help me.

thanks

Title: Re: Reset iDirect 3100 modem
Post by TDMAMike on Nov 9^th, 2007 at 12:32am

If it is behaving strange on console, you might have limited options. When you connect on console what do you see for a prompt? Is it a > sign? Or a # sign?

Title: Re: Reset iDirect 3100 modem
Post by macdzou on Nov 9^th, 2007 at 4:55pm

No promt, just tha 7 line error message coming permanently. some time it ask me to login. but when i type user as username and iDirect as password, it doesn work and the error continue appear.
Please is there a way to reset it completely?
thanks

Title: Re: Reset iDirect 3100 modem
Post by TDMAMike on Nov 10^th, 2007 at 1:51pm

When your are on that console, try control-X and see what it does. If you can get to a prompt (>) you may be able to work thru it.

Title: Re: Reset iDirect 3100 modem
Post by elsuhd on Jan 7^th, 2008 at 8:36pm

Yes there is a way but it is very difficult. try to log the hayper terminal in file and send it to me, maybe i could help you, or you could chat with me and see what we can do and how we could help you.

Hayperterminal> Transfer menu> Cupture file.

then stop it and send me the log file.

Regards,

elsuhd@gmail.com
MSN ID: elsuhd@hotmail.com
Baghdad-Iraq