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VSAT technology and installation >> HughesNet and Hughes HX VSATs >> Strange Outage https://www.satsig.net/cgi-bin/yabb/YaBB.pl?num=1209474700 Message started by abdoulla.elgazzar on Apr 29th, 2008 at 2:11pm |
Title: Strange Outage Post by abdoulla.elgazzar on Apr 29th, 2008 at 2:11pm
i really need your help to fine the reason for that outage..
our NOC is HX noc ,, an outage happened on friday No remotes were working but the strange thing that i saw that the outroute is up from the DNCC and the 3 inroutes also were up and the remotes were recieving only and no transmite .. and from the graph i put on my NOC i saw the local timing unit and the echo timing unit were recieving normally..... the noc returned up only when i swapped between my 2 redundncy tranceivers (TX&RX) also another outage happend after one week at same day and time but at taht time i swapped the RX only and also noc was up please,any one can help me ? waiting for your replies |
Title: Re: Strange Outage Post by A.Walker on May 1st, 2008 at 2:46pm
Dear Sir
Which NOC is your Satellite on and where do you host it ? |
Title: Re: Strange Outage Post by abdoulla.elgazzar on May 1st, 2008 at 10:56pm
arabsat C band
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Title: Re: Strange Outage Post by A.Walker on May 6th, 2008 at 4:34pm
Dear Abdoulla
You should really be asking Hughes ETAC support for help on this problem |
Title: Re: Strange Outage Post by abdoulla.elgazzar on May 7th, 2008 at 9:23am
ok thanx
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