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VSAT technology and installation >> HughesNet and Hughes HX VSATs >> Need help with a HX 50
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Message started by spderman37 on Dec 4th, 2008 at 3:52pm

Title: Need help with a HX 50
Post by spderman37 on Dec 4th, 2008 at 3:52pm
We recently got our HX 50 here in Taji, Iraq and are trying to get every thing working. We are locked on to W3a Europe at 92, but our modem isn't finishing the complete setup. It says it got the first heartbeat, but it just keeps re-boating every 2 minutes or so. We've left it like this for a couple of hours. We went back and checked in the manual commissioning and every thing looks good.  We also unplugged the modem for about a minute then turned it back on and it still isn't working. Any ideas?

Title: Re: Need help with a HX 50
Post by A.Walker on Dec 4th, 2008 at 5:25pm
Please contact us we are the NOC operator ........

telephone +44 23 9231 1118 or can email us
anthony@bentleywalker.com    

Please have the serial number to hand

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