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https://www.satsig.net/cgi-bin/yabb/YaBB.pl VSAT technology and installation >> iDirect Forum: hubs and terminals >> can't access modem through iBuilder? https://www.satsig.net/cgi-bin/yabb/YaBB.pl?num=1243626325 Message started by backtrack on May 29^th, 2009 at 8:45pm

Title: can't access modem through iBuilder?
Post by backtrack on May 29^th, 2009 at 8:45pm

hii guys

i can't access my modem through iBuilder even i connect my laptop to my modem through lan cross cable & i can ping my modem.why

Title: Re: can't access modem through iBuilder?
Post by TDMAMike on May 30^th, 2009 at 1:04am

Not following you. Need additional detail beyond what you have stated. Are you sitting on a modem? Or on the hub?

Are you a Hub Operator or remote user? Have login credentials for iBuilder and the IP address for the NMS?

Title: Re: can't access modem through iBuilder?
Post by duckhead on May 30^th, 2009 at 7:52am

Yah Mike said it...

If your using iBuilder from a remote perspective than that would be why you can't see it... You need to be using iSite...

Title: Re: can't access modem through iBuilder?
Post by backtrack on May 30^th, 2009 at 10:13am

I'm a remote user i want to connect to my 3100 idirect modem which is connected to my laptop physically through cross cable

is the credentials of iBuilder differ from that for isite & ip also?

Title: Re: can't access modem through iBuilder?
Post by TDMAMike on May 30^th, 2009 at 2:07pm

iBuilder is a GUI used to latch onto the NMS and its server processes. �It is a HUB tool to configure the entire network (Hub RFT, Remote RFT, space segment, crafts, line cards, and protocol processors). �Your Hub uses it to BUILD and control the network. �The only tool available to the remote user is iSite (as duckhead mentions). �iMonitor is another tool used by the hub. �It MONITORs the entire network. �They are very impressive tools and if you ever get the chance to use them, you will know why I made that statement. �iDirects fidelity in managment is second to none.

Title: Re: can't access modem through iBuilder?
Post by backtrack on May 30^th, 2009 at 2:56pm

hello Mike

first of all thank you for the great help you offer.

remember the thread about putting another option file diffrent from mine after some tries i got tx & net leds working

i mean not flashing as i got in the first try. although i can't got internet connectivity there is some thing missing

after i check my friend option file parameters (who subscribe in the same isp of mine) i found that is 50% similar to mine except the following groups:

[MODEM_PARAMETERS]

[ACQUISITION_PARAMETERS]

[UCP]

[TIMEPLAN]

[SPOOF]

[ENC]

[NET_ENC]

so what is parameters refer to?

another question my modem now is unlocked can i use my option file to unlock my friend modem which is the same model as mine the same isp the same satellite (Express)

Title: Re: can't access modem through iBuilder?
Post by fluffymassive on Jun 4^th, 2009 at 1:50am

The options files are created with your own iDirect modem model and serial number in iBuilder. Using the serial number and model number a DID is derived.

Also the lat/long in the modems would be different (unless very close) and will need to be changed to match your location. These differences in the lat/long will cause different aspects of your options file to be different to another options file.