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VSAT technology and installation >> iDirect Forum: hubs and terminals >> iDerect 3100 iNFINITY problem, keeps restarting.
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Message started by laith43d on Aug 3rd, 2009 at 9:05am

Title: iDerect 3100 iNFINITY problem, keeps restarting.
Post by laith43d on Aug 3rd, 2009 at 9:05am
Hi team,


I would like to get help from you on my 2 iNFINITY modems that are messed up somehow.

I have two modems, I loaded the hub side config file by mistake, so they got into rebooting state continuously, I have recovered using hyperterminal, stopped the falcon then reloaded the pkg via tftp, then loaded a valid opt file, yet, I have the problem still exist, the modems still keep rebooting.

how to solve the problem please?

Very appreciated to give a hand,

Regards,
Laith

Title: Re: iDerect 3100 iNFINITY problem, keeps restartin
Post by TDMAMike on Aug 3rd, 2009 at 2:24pm
1. Start be confirming that your opt matches the image on the iDirect.  
2. Ensure that the opt is NOT a hub side opt.
3. Stop falcon (from console) and navigate to /etc idirect/falcon directory and CAT the new options file in.  

service idirect_falcon stop

From console:

cd .. (moves you up one directory to the parent dir)  You are probably skipping this step, which is more than likely your problem.
cd /etc/idirect/falcon/
pwd (confirms your present working directory)
ls -l (you will see falcon.opt in the contents)
copy the good opt in notepad
cat > falcon.opt (enter)
right click - paste to host
Enter once (at the end of the paste)
Control-D (done)
type reboot

Do not forget to move up one directory to the parent before you navigate to etc/idirect/falcon

Title: Re: iDerect 3100 iNFINITY problem, keeps restartin
Post by laith43d on Aug 5th, 2009 at 12:08pm
Thank you TDMAmike, you are really wonderful.

I figured out the problem finally, there were no problem at all, except that I was catting the option file in the /opt/idirect/falcon instead of /etc/idirect/falcon.


Thank you very much for your note, I have just started with the new hub so I got this problem unsolved for a very long time with 2 remotes.


Regards,
Laith

Title: Re: iDerect 3100 iNFINITY problem, keeps restartin
Post by TDMAMike on Aug 5th, 2009 at 12:13pm
It is very important to always confirm your present working directory with the pwd command so you know you are CATing into the right place.  It is equally important to ensure that you move up one directory (cd ..) to the parent prior to navigating to the etc/idirect/falcon directory.  

Happy to hear you have it working.

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