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https://www.satsig.net/cgi-bin/yabb/YaBB.pl VSAT technology and installation >> iDirect Forum: hubs and terminals >> I can't connect to modem via Console https://www.satsig.net/cgi-bin/yabb/YaBB.pl?num=1253219574 Message started by VbGuy on Sep 17^th, 2009 at 9:32pm

Title: I can't connect to modem via Console
Post by VbGuy on Sep 17^th, 2009 at 9:32pm

Hello Dear/Sir

I have iDirect 3100 modem with 8.0.2.7 package

Simple I can't connect to my modem via console port using RJ-45 to DB-9 cable.

The console showing nothing.

The modem working very good but no connection on console port

Do you have any idea ?

Title: Re: I can't connect to modem via Console
Post by TDMAMike on Sep 17^th, 2009 at 10:15pm

3100 modem?

1. Layer one good? (that cable?)
2. Is your hyperterm configured correctly? 9600 or 4800 8N1?

Look at your options file and determine the console port speed and make sure your hyperterm reflects that - 9600 or 4800. 8.0.2.7 Reboot and falcon are 9600 unless they have been changed (in redboot or falcon).

Title: Re: I can't connect to modem via Console
Post by VbGuy on Sep 17^th, 2009 at 10:31pm

Thanks alot,,,

I will give it try ...

I have original Cisco cable with the correct pinsout...

But do I have to see light of console lamp ?

Can the console be turned off from option file ?

Title: Re: I can't connect to modem via Console
Post by TDMAMike on Sep 18^th, 2009 at 3:00am

No, but the port speed can certainly be changed onced Falcon loads. It changes to what they have configured in the options file.

Title: Re: I can't connect to modem via Console
Post by VbGuy on Sep 18^th, 2009 at 4:26pm

I tried the following speed :
2400
4800
9600
19200
115200
But nothing worked .

I can't find anything related to console port in Option File .

Is there any section specified for Console (Section name) '[.....]' ?

Title: Re: I can't connect to modem via Console
Post by fluffymassive on Oct 20^th, 2009 at 2:06am

It will be in [MOBILE] if the remote is set to mobile and not static. Else it will be the 9600.