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https://www.satsig.net/cgi-bin/yabb/YaBB.pl VSAT technology and installation >> iDirect Forum: hubs and terminals >> iDirect iSupport Program https://www.satsig.net/cgi-bin/yabb/YaBB.pl?num=1259819769 Message started by sdanishsaleem on Dec 3^rd, 2009 at 5:56am

Title: iDirect iSupport Program
Post by sdanishsaleem on Dec 3^rd, 2009 at 5:56am

Hi All:

Does anyone has an experience of using an Premium iSupport program from iDirect.

We are planning to get the iDirect Premium iSupport for 15 months , which includes the equipment warranty for three years , and when this iSupport needs renewal after 15 months we look to iDirect iSupport Basic program

Can anyone tell me if the three year warranty of the hardware will be valid if we go for iSupport Basic after the 15 months completion of iSupport premium.

Title: Re: iDirect iSupport Program
Post by TDMAMike on Dec 3^rd, 2009 at 12:13pm

When it comes to warranty's and iSupport, I would speak directly to the source. iDirect.