Hi all
i have idirect modem 3000 series
the problem is
i can not access via isite but i can ping the modem (i know the modem ip)
also i can not telnet the modem but i can ping as i told you
i can logo on via hyper using root and iDirect as password
i try to load new option file via recovery procuder but it restart in last step and dosnot take new option file
also it do sont respond to command   Telnet 0
so my problem in point is
1- i can ping  but i can not telnet
2- i can log on via hyper but i can not log via isite
3-no respond for telnet 0
4- rx off
so help me to sort out this problem and tell me how i can download the image via hayper

There is a problem with your options file.  Inability to telnet 0 is a dead giveaway.

You need to stop the falcon process before attempting to cat in the new options file

From the root/linux prompt type:

service idirect_falcon stop

Ensure the options file you are loading is "good" and it is not a hub-side options file.

Thank you sir
may you tell me how to do that
i mean after  i stop falcon
1- what is the steps i have to do to load good option file
2- how i know the pkge (image) virsion via hyper

Dear mike
i did these steps
1-service idirect_falcon stop
2- recovery steps
A- cd /etc/idirect/falcon
B- mv falcon.opt falcon.opt.old
C- cat > falcon.opt
D- paste the option file
E- service idirect_falcon restart
the problem is the modem not respond for restart
i did also with out stop falcon it was the same
no auto restart  after the last step
3- what i have to do
4- how i know the image virsion via hayper

This has been posted at least 10 times that I know of. Not sure where it goes. The procedures can be found in the the "How to recover iNFINIT remotes" document.

Open the good opt in notepad.  
Control A and right click/copy all
From the linux prompt (root) type:
# service idirect_falcon stop
# cd .. (ensure that space is there)
# cd /etc/idirect/falcon/
# ls -l (note that falcon.opt resides in the directory)
# cat > falcon.opt (when it moves you down to the next line automatically, right click and paste the "good" options file).

Once it pastes (fully). Hit the <enter> key once and Control D (done).  

Type reboot at the linux prompt.  When it comes up, it will be on the good opt.

I would suggest removing/renaming the old options file first before cat'ing.

That is certainly good practice (and the textbook answer), but more often than not the opt is corrupt...and therefore unusable.