Satellite Internet forum | |
https://www.satsig.net/cgi-bin/yabb/YaBB.pl
VSAT technology and installation >> iDirect Forum: hubs and terminals >> Re: iDirect hub installation https://www.satsig.net/cgi-bin/yabb/YaBB.pl?num=1307365430 Message started by Scout on Jun 6th, 2011 at 6:18pm |
Title: Re: iDirect hub installation Post by Scout on Jun 6th, 2011 at 6:18pm
Hey Richard,
couple of points: 1. In order for a hub to qualify for iDirect TAC support it must be installed by an iDirect certified installer. We have found this actually means iDirect or their partners, I have worked with a couple of their partners and they only install if directed by iDirect. 2. Having done a few hub builds and re-builds there are a lot of little steps involved (server backups, cron job scheduling etc) that need to be performed to ensure system stability. 3. Depending on the SW version desired you will need a license....iDirect are the only providers of this license file. In short, if you are able to, I would contact the guys in TAC and ask them for their suggestions, I know they have on site and remote install options depending on what you are installing, VNO, Mini-hub full hub etc. |
Title: Re: iDirect hub installation Post by bod on Jun 6th, 2011 at 11:10pm
Richard, Scout is correct, a new hub installation will require coordination with iDirect/iGT for the approval of any PSP/CHIP (Certified Hub Installers) to install any new hub, contractual limitation.
Is this a new hub installation or an upgrade or specifically what? Shoot me an em and I can help you get linked up with the appropriate POC to get it done the right way. |
Powered by YaBB 2.5.2! YaBB Forum Software © 2000-. All Rights Reserved. |