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Service Providers >> TooWay and KA-SAT satellite >> Crawling speed in France
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Message started by Flemming on Jul 31st, 2012 at 10:19am

Title: Crawling speed in France
Post by Flemming on Jul 31st, 2012 at 10:19am
I am a new Tooway user, and have had it for just 3 days. Since this morning my connection has been very poor, less than 1 Mb most of the time.

All the green ticks are in the right places on the modem status page.

If the dish is pointed correctly, I suppose I shouldn't redo the setup and pointing procedure.

Is this just me or is there a general problem with Tooway's server?

Title: Re: Crawling speed in France
Post by davidbentleywalker on Jul 31st, 2012 at 12:27pm
Hi

It would be worth contacting your supplier to troubleshoot the site.

Title: Re: Crawling speed in France
Post by Flemming on Jul 31st, 2012 at 12:35pm
I did first thing this morning. Waiting for him to get back. So far nobody else seems to be having the same problem.

Title: Re: Crawling speed in France
Post by davidbentleywalker on Jul 31st, 2012 at 12:53pm
Hi

There are definitely no network level issues at the moment!

Title: Re: Crawling speed in France
Post by Flemming on Jul 31st, 2012 at 6:46pm
UPDATE: After 10 hours of crawl my connection died completely--and then returned, and it is now close to the correct speed of 18 Mb.

Still no idea of what the problem was. Hope to receive an explanation.

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