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VSAT technology and installation >> iDirect Forum: hubs and terminals >> Protection mode X1
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Message started by Billiebob on Mar 3rd, 2014 at 2:07pm

Title: Protection mode X1
Post by Billiebob on Mar 3rd, 2014 at 2:07pm
Has anyone heard of an X1 going into "protection mode" when it senses over/under voltage or any other issue?? I have heard that concept before and recently had a BUC fail slowly which put 2 X1 into non-operational state before I figured it out. The modems needed a hard reset to bring them back to life. Anyone knows for sure??

Title: Re: Protection mode X1
Post by fluffymassive on Mar 7th, 2014 at 4:33am
Hi Billiebob,

I have never heard of this mode either.

According to the handbook:

Protection
Internal, primary current fuse, inside power supply
Over current protection
Short circuit protection

Title: Re: Protection mode X1
Post by Billiebob on Mar 18th, 2014 at 12:31pm
OK, so the "overcurrent protection", WHAT happens??  THAT is not the case as a BUC change out was the cure.  What is REALLY aggravating is HOW to get the thing looked at for warranty??  iDirect refuses to talk to you if you are not a distributor.  What if you're an installer responsible of keeping their distributor in business??

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