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www.ouranos-networks.netA

(Read 9273 times)
mambotech
Ex Member


Sep 15th, 2006 at 10:57pm  
Hi,

We have a satellite link in Spain and it stopped working 4 days ago.  Can anyone tell me if ouranos-networks.net has closed down or do they have a technical issue.  We have called then but we only get the voice menu and are kept on hold for ever.

Thanks Mark
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steveg14
Ex Member


Reply #1 - Sep 18th, 2006 at 12:44pm  
We are a customer - got through to our accounts contact on Friday - she said it was a technical problem. Very early this morning I got through to their website which had a scrolling banner saying would be back up in 48 hours ( dated 17/9). Have been unsuccessful contacting them today. Feeling of deja vu anyone?
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mambotech
Ex Member


Reply #2 - Sep 18th, 2006 at 1:55pm  
Hi Steve,

I got an email back from Ouranus-networks Quote "Dear Sir,

We are vey sorry about this outage and are presently taking all 
measures to recover the service.

This should be on again this week end or latest monday.

More infos could be found on our web site. www.ouranos-networks.eu

Thanks you for your understanding

Customer service"

Don't have anymore information that that. 

Mark
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steveg14
Ex Member


Reply #3 - Sep 18th, 2006 at 2:05pm  
Thanks for info - will sit it out for the moment on dial-up.
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mambotech
Ex Member


Reply #4 - Sep 18th, 2006 at 2:23pm  
We can't get dialup in Spain.  Our connection was supplying internet access to 100 customers over a wireless network.  My colleage out there doesn't have any other communication routes apart from SMS ...we are in the process of adding a 10KM link in to 8MB ADSL circuit.
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molino
Ex Member


Reply #5 - Sep 20th, 2006 at 10:53pm  
Just call/email us and we will solve your problems within 48 hours. *error*
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bluestar
Ex Member


Reply #6 - Sep 22nd, 2006 at 5:25pm  
We are offering FREE hardware to former Amariska/Ouranos customers.

Visit our website, www.bluestarinternet.net, for details.
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El Molino Systems S.L.
Ex Member


Reply #7 - Sep 26th, 2006 at 1:38am  
We are offering FREE hardware to former Amariska/Ouranos customers.

*error*
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ethnetuk
Ex Member


Reply #8 - Sep 29th, 2006 at 3:39pm  
We are offering the same offer as when Aramiska first went down.

Free kit on high end services

Can't find the website for Ouranos and can only presume they are not offering a  service anymore.

We provide Hughes systems and have a number of ex Aramiska customers.

*error*
01763 250418
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