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Firmware upgrade night ago on viasat modem

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Hipolito Gonzalez
Senior Member

Posts: 105
Gender: male
Firmware upgrade night ago on viasat modem
Aug 30th, 2013 at 2:24pm
Yesterday, about 11 pm, the Tooway's DNS stop working for me. I could ping anywhere but the dns resolution was not working and because we can't change the DNA server, my connecting was not working (however, I had Internet but without DNs resolution)

Today in the morning, still without DNs resolution. I spoke to sky logic and they told me it was a bad software update, unplug and reply and your modem will do the update again, replug again and it will work, and yeahhhhh, now I have Internet.

But..... Why does it happen?

If I install the system in a building and nobody is for always be restarting the modem is a problem. I think the modem must be improve because sometimes we need to manually restart.
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« Last Edit: Aug 31st, 2013 at 7:44am by Admin1 »  

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