iDirect Link not applying on the hubside

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Jahazi

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Apr 9^th, 2010 at 10:56am

Our test iDirect hub has an issue �with the �Remotes not being able to get TX �activation. The RX lock is Ok, TX OFF and Net is Blinking orange on the test modems. Neither does the remote �start acquisitions when checked from the iMonitor Events tab. The Opt file does not reflect on the HUB side once created. We are able to verify this by comparing configurations in iBuilder. We have checked all parameters �on PP, Network and IG.
What do you think is the problem?
FYI, I am using an old II+ for a dry run before migrating my chassis.

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DeanFM Member ★★ Offline Posts: 36	Reply #1 - Apr 19^th, 2010 at 8:51pm Did you activate the remote?if yes,try to verify the opt file in the remote with the config on ibuilder by push it with udp.watch the event status on isite.if it is ignored,it means the configuration doesnt match. Its simple but happen sometime.
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Jahazi Member ★★ Offline Posts: 2	Reply #2 - May 27^th, 2010 at 7:58am Hi Dean. Thanks a lot..I have been away for sometime. We actually discovered an issue on the database and had to reconfigure it afresh.
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