Tooway set up problems.

Hello, I wonder if anyone can help.  I've taken delivery of a new Tooway Ka satellite kit, and installed the dish in what I consider to be a good location.  It is up high, fixed to a vertical stand which is rock solid, and with few if any obstructions in the field of view, also a good clear view of the sky (we are at 450 metres amsl).

I am having great difficulty with the set up software in the modem.  I have been through the coarse and fine pointing procedure a number of times (no, I don't have professional equipment), and although I seem to get a good unbroken signal with the "beeper", the signal strength meter refuses to budge, and signal strength and quality are zero.  Therefore, I can't move on to the next stage in the set-up procedure.

Can anyone offer any advice, please?  I'm tearing my hair out here - I've installed several other satellite dishes for myself without problems, but this one is driving me nuts, despite the good design of the fine adjustment facility.

Thanks for any pointers.

Chris

Thank you.  I came out of Internet Explorer and used Chrome instead - that seemed to do the trick!

Chris