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iDirect X3 modem fault

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Ando Communication Technology
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Posts: 8
Port Harcourt, Nigeria
Aug 1st, 2013 at 9:42am  
please my iDirect X3 modem the RX port seems to be very very hot, according to my IT man at the site he says that the the cable got burnt, please what could be the cause of it?
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Name: Aniekan Dominic
    Profession: IT/Telecom
  Address: 20 East/West Rd.
              Rumuodara,
      P/ Harcourt, Nigeria.
   Phone: 234-8063758474
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