Problems with Outlook on DirectWay

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Mar 18^th, 2007 at 10:01pm

I have been running a Directway Satellite internet connection from the Bahamas for about a year. I have an email account on a site in the states, but throught the satellite connection I am not able to receive e-mails using outlook. I am able send. I am using a DW600 modem. I believe it must be part of a latency issue but am not sure if there is a work around. Has anyone else had this issue and know how to resolve?

Mar 19^th, 2007 at 3:22am

I'm sorry, I inadvertantly moved this topic into a category that I cannot further modify. I'll try to get it moved to the correct category asap.

I've used Outlook over a Direcway connection for years now, and can assure you that latency is not an issue. I'm almost certain it's just a matter of your account settings. I suggest you review them at https://kb.hughesnet.com/al/12/2/1219.htm#1079

//greg//

Mar 19^th, 2007 at 12:05pm

Thanks, I'll go through the process again. I am not using the hughes mail server but a mail server tied to another provider. The problem could be tied up in the smtp authentication requirement.

Email me:eric@satsig.net

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