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May 1st, 2007 at 8:57pm
Raw BER rates like 0.00005 are excellent. The QPSK BER is that BEFORE FEC is applied so the after FEC bit error rate is virtually nil.
Look for increases in the uncorrected errors in the output date , if you ever see them. A few bits per day perhaps out of hundreds of millions - what is your carrier downlink bit rate: 20 Mbit/s perhaps ?
If your data throughput has dropped down it will be due to factors other than your dish pointing, which is clearly excellent. I would suspect congestion, configuration, routing problems etc, as you may now be on a different outlink carrier or have different hub configuration feeding out to the new type modem.
Tell the hub all about your situation and ask for help. They can check your terminal, verify traffic routings and help with speed tests.
Best regards, Eric.
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