|
Jan 30th, 2008 at 11:27pm
In respect of LinkStar modems the QPSK BER which people measure during pointing varies from about 0.01 which is poor to 0.00001 which is excellent. The QPSK BER refers to the situation prior to the application of FEC. Values in the range 0.0001 to 0.00001 are normal and good.
The corresponding BER rates after FEC are like <1E-9 or zero counts in any reasonable amount of measuring time, even at 54 Mbit/s. Sometime you get zero errors in a whole day. See the cumulative uncorrected error count.
With a receive QPSK BER of 0.0001 to 0.00001 there will be virtually no errors at all in the data and no effect on the service.
What is worth noting is that a good enough receive perfomance does not necessarily mean that the antenna is centred on the satellite as various random readings will be displayed wherever you point the antenna across the fairly flat central 0.5 dB beamwidth.
This problem of installers being unable to find the beam centre is particularly evident when the satellite downlink carrier is very strong and the customer dishes rather large. I do wish sometimes that a very weak carrier was available for pointing so as to make is difficult to find the satellite, that way the installers would be forced to point accurately. It is so easy to say I've got a really good signal and then just give up the effort. Transmit beams are narrower than receive beams.
It is thus important, when pointing an antenna to move off in each direction till a significantly degraded and identical degraded level is determined either side of the beam, like 0.01, and then count equal numbers of flats in on both nuts, or whatever, till you centre the beam by mechanical movement.
I doubt that the service is 10 users on a dedicated 2048/512 connection as that would be costing them around $17,500 per month. It is more likely that they are on a shared tariff at a very much lower monthly price. Dedicated service of 2048/512 would suit a site with 200 PC users.
Regarding BUC power I wondered about this also. This should be resolved when the hub measures the carrier from the site to the hub and determines if it is sufficient for 512k operation. If not, I would suggest checking the dish pointing and the dish rim for possible distortion. More BUC watts may help but let's see first what the hub measures.
If all the 'radio' aspects prove to be clear then the problem is in the traffic / routing / congestion area, but this won't get cleared by magic, the site needs to report the symptoms to the hub so they can investigate.
Best regards, Eric.
|