|
Dec 15th, 2008 at 12:55pm
Sat2Way is a reseller of the Tooway service provided by Eutelsat/Skylogic from their teleport in Turin. The amount of download you get and penalisation for excessive data transfers (upload or download), depends on how much you are paying: Basic, Bronze, Silver or Gold tariff. The service operation depends primarily on the staff and equipment at Skylogic. If you are unhappy tell Sat2Way and they can pass the message on to Skylogic. All customer feedback needs to get right back to Skylogic so they can see the whole picture and do fault/problem diagnosis.
Read more about Tooway and contribute your experience in the Tooway forum.
Note the plans for the new web portal being developed by Bentley Walker and Skylogic. Customers will be able to see their fair access (FAP) status and determine how close they are to their traffic limits.
Best regards, Eric.
|