SatSig topic:

5100 problem

(Read 2928 times)

Jul 20^th, 2009 at 11:56am

I can not reach to my 5100 ip.How can I do it?How can I return manufacture settings?

Jul 20^th, 2009 at 12:20pm

Locally? If so, ensure that the laptop you have attached to it resides in the same subnet.

Jul 20^th, 2009 at 12:22pm

I don't know my modem ip.How can I learn modem ip and subnet?

Jul 20^th, 2009 at 1:39pm

If you have a console cable, get on console. At the prompt type:

# ifconfig

Use the above console method, or your second option would be to connect up to it with ethernet cable. Start iSite and the modem IP address should appear in the white box (left side of iSite). You wont be able to connect to it, but you will at least know what it is. Then, determine mask, and set your laptop up (within that subnet) and connect to it.

Jul 28^th, 2009 at 10:27am

Mike
I load wrong parameters or opt.file ı don't know.I done if config and load ip again.modem status now

# ifconfig
ixp1 Link encap:Ethernet HWaddr 00:60:43:81:51:73
   inet addr:192.168.0.1 Bcast:192.168.0.255 Mask:255.255.255.0
   inet6 addr: fe80::260:43ff:fe81:5173/64 Scope:Link
   UP BROADCAST RUNNING MULTICAST MTU:1504 Metric:1
   RX packets:282 errors:0 dropped:0 overruns:0 frame:0
   TX packets:35 errors:0 dropped:0 overruns:0 carrier:0
   collisions:0 txqueuelen:256
   RX bytes:40766 (39.8 KiB) TX bytes:2392 (2.3 KiB)

lo    Link encap:Local Loopback
   inet addr:127.0.0.1 Mask:255.0.0.0
   inet6 addr: ::1/128 Scope:Host
   UP LOOPBACK RUNNING MTU:16436 Metric:1
   RX packets:0 errors:0 dropped:0 overruns:0 frame:0
   TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
   collisions:0 txqueuelen:0
   RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

# ping 192.168.0.2
PING 192.168.0.2 (192.168.0.2): 56 data bytes
64 bytes from 192.168.0.2: icmp_seq=8 ttl=128 time=642.9 ms
64 bytes from 192.168.0.2: icmp_seq=9 ttl=128 time=0.4 ms
64 bytes from 192.168.0.2: icmp_seq=10 ttl=128 time=0.4 ms
64 bytes from 192.168.0.2: icmp_seq=11 ttl=128 time=0.4 ms
64 bytes from 192.168.0.2: icmp_seq=12 ttl=128 time=0.4 ms
64 bytes from 192.168.0.2: icmp_seq=13 ttl=128 time=0.3 ms
64 bytes from 192.168.0.2: icmp_seq=14 ttl=128 time=0.4 ms
64 bytes from 192.168.0.2: icmp_seq=15 ttl=128 time=0.3 ms

How can I load parameters or opt file or image again?.I am using IDS 8.0.2.1.iSite 8.0

When I load ip I can't see ip from iSite
Do you have basic procedure?

Thank for your help

Jul 28^th, 2009 at 1:02pm

Is your laptop 192.168.0.2? If so, try to ping 192.168.0.1 (modem). If you cannot, you need to check your tcp/ip properties again to make sure you have the mask and gateway info right.

Once you get that straightened out, start iSIte and try to login to the idirect unit. If no luck, you will need to check the version of software that is on the iDirect. From console type telnet 0 and login with admin/iDirect. Once on falcon type: version and note the version. I have seen some issues with iSite when talking to 8.X modems. So, hang in there.

So, to summarize:

1. Get you tcp/ip properities straight. Attempt to ping the modem.
2. On console, Telnet 0 to falcon and check version of software on the iDirect
3. Start iSite and attempt to connect. Ensure you have the right version of iSite.

I would have you CAT the options file in, but we need to confirm the software version on that box first so that you dont have a mismatch (version of opt dont match the version on the box).

M