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Jun 25th, 2011 at 9:00pm
Hello africa-vsats,
Some satellite network operators oversubscribe their DVB(S2) downlinks in order to decrease prices, appear more attractive to customers and increase their revenues. If the price for the DVB(S2) downlink you have been offered was significantly off the SCPC uplink then this is a good indicator that your downlink may be oversubscribed, i.e. it is not true CIR bandwidth. This stems from the fact that both DVB-S2 and SCPC are usually very similar in terms of spectral efficiency, i.e. you need the same X MHz to provide Y Mbps of IP bandwidth using both DVB-S2 and SCPC. There are some benefits offered by DVB-S2 compared to SCPC, such as absence of guard bands at each side of the carrier, availability of ACM and others, however the price for true, dedicated DVB-S2 downlink can not be way off the SCPC.
If your downlink is oversubscribed then this means you may get jitter and unavailability of minimum guaranteed bandwidth level required for the videoconferencing. So you really have two options here. A) Switch to SCPC on the downlink and B) Migrate to a different satellite network operator who is not messing with their bandwidth pools. If you are paying for dedicated CIR bandwidth then it can not be oversubscribed.
Another thing you may want to check is the way the routing is set up. Some DVB downlink scenarios may involve NAT on the teleport side. Sometimes VTC appliances have troubles traversing the NAT and this may result in, say, total loss of sound or picture, one-way like you describe. You said the remote party can not hear you, so I wonder if that's all the time or you actually experience choppy sound or sporadic loss of sound during the session?
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