SatSig topic:

NET is off

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Aug 29^th, 2011 at 6:56am

Hi all.

i am new bie in here, i have a problem with my remote.
RX and TX are Green but NET is off.

Our OB and IB is 120Kbps, FEC .79 QPSK.

I only have this remote right now.
TDMA carrier is appear for a few seconds after i rebooted the modem (3100), and then its gone.

Please help
thanks.

Sep 2^nd, 2011 at 1:11am

Since your TX light is on solid green, transmit is enabled. The TX green does not indicate your remote is transmitting. Sometimes a power cycle at the site or a reset sent from the NOC can remedy the problem. I suggest disconnecting the TX cable with the modem off then re-connecting. The BUC may be locked up.

You should verify the transmit cable and BUC are good. You may consider rolling the cables (substitute the RX and TX cables). Have the NOC put up a Carrier Wave and see if it transmits. You could have poor alignment so the system doesn't come into the network on its own. You can re-peak the antenna with the NOC if the carrier wave is succesful.

Oct 7^th, 2011 at 2:08pm

thanks SATBAJA for your reply.

the problem has been solved.