Protection mode X1

(Read 2429 times)

Mar 3^rd, 2014 at 2:07pm

Has anyone heard of an X1 going into "protection mode" when it senses over/under voltage or any other issue?? I have heard that concept before and recently had a BUC fail slowly which put 2 X1 into non-operational state before I figured it out. The modems needed a hard reset to bring them back to life. Anyone knows for sure??

Mar 7^th, 2014 at 4:33am

Hi Billiebob,

I have never heard of this mode either.

According to the handbook:

Protection
• Internal, primary current fuse, inside power supply
• Over current protection
• Short circuit protection

Mar 18^th, 2014 at 12:31pm

OK, so the "overcurrent protection", WHAT happens?? THAT is not the case as a BUC change out was the cure. What is REALLY aggravating is HOW to get the thing looked at for warranty?? iDirect refuses to talk to you if you are not a distributor. What if you're an installer responsible of keeping their distributor in business??

Email me:eric@satsig.net

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