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Apr 10th, 2014 at 8:25am
Hi, When you said you checked the CW with the spec an, how did you do this?
Did you connect the Spec an directly to the transmit port of the modem?
I have not used that many X1 modems, but from what I can understand below the remote is not coming into the network. Have you tried to check your CW carrier with the satellite operator? If you can not see the CW, go and check to make sure that there is DC on the tx cable, make sure the cables are connected properly and confirm BUC LO is correct.
If you can see the CW, and it is just not acquiring into the network, get the network operator to see if that are seeing bursts from the modem, also to make sure that it is activated, and the BUC is the correct size for your inroute/footprint.
Good luck.
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