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Aug 29th, 2014 at 8:19pm
I have no experience with iDirect options files. Maybe someone with iDirect experience will identify some obvious problem.
Can you see your L band receive spectrum yourself on a spectrum analyser? If so, verify the L band carrier frequencies and C/N ratios. Adjust your transmit levels under supervision from the network operations centre so that the C/Ns at your receive sites are both nominal. Make sure your carriers 'look right' with appropriate bandwidth, clean shape and with no interference humps, spikes or sidebands. Turn them off and check the noise floor is clean underneath. Record on paper for future reference.
If you have no analyser, ask the NOC to help you set the transmit levels correct for your size of dishes and location. It is likely that the modem tx powers will be different at each site. i.e. not both exactly -25 dBm at each site.
It may be that your levels are far too low to be received on small dishes at your locations, but fine for reception at the large teleport dish at the NOC.
Other possible problems could be:
. that you are using co-pol rather than x-pol feeds, or vice versa. Almost all C band systems use x-pol feeds but a few satellites operate co-pol.
. that you are using linear rather than circular polarisation or vice versa. If this was the case the NOC should have picked it up but if there is some giant carrier on the opposite polarisation they might miss the error. You however would get dreadful interference on your wanted frequency. It is really best if you observe your own L band receive spectrum on a good analyser.
. that your LNB stability is worse than +/-50 kHz. Only you can see this. If you have low stability DRO LNBs then the tuning may be in error by +/-500kHz or more. Check that your LNBs really have +/-50 kHz stability or better. If the entry really means "rx acquisition range" it might help to increase the setting to +/-100 kHz.
. Is the transmit reject filter that protects the LNB missing? If so when transmit is on the LNB might be overloaded with wanted receive signal suppressed. In this case turning the tx off should make reception of the carrier from the other site ok.
Best regards, Eric
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