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HughesNet 7000 TX Error

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Ex Member

Nov 22nd, 2008 at 5:58pm  
Can any one help with installation problem I am experiencing with this sytem.The 1.2m dish is well pointed with SQF 82.The TX led keeps flashing.At the System control center the TX code is 13.If I force range to get the right TX timimg with the NOC, I get TX code 5, then back to 13 and at time Tx code 1 show up.
Need hlep to resolve this issue.
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USN - Retired
Ex Member

Reply #1 - Nov 22nd, 2008 at 6:40pm  
A usable SQF alone does not make for a usable connection, nor does it confirm competent pointing angles - especially POL. And - depending upon your geoloco - 82 is not necessarily an impressive SQF for a 1.2m reflector. I for example, see >80 quite often with a 98cm dish.

But TX13 can also indicated a hardware failure:
"The transmitter is unable to range because it cannot communicate with the Network Operations Center

Ranging is the process that adjusts your satellite transmitter timing and power. Your satellite transmitter conducts ranging as needed to ensure that it can communicate successfully with the Network Operations Center.

This condition can indicate any of the following:

   * The NOC is not receiving ranging information from the transmitter. This may indicate a transmit problem at the NOC. This should get cleared in a few minutes.
   * The transmitter is unable to achieve enough transmit power to send ranging information to the NOC. Make sure that the power supply is correct. The power supply should be Part #1031105-0001.
   * The transmitter is sending incorrect timing data because the wrong zip code or latitude/longitude information was entered during installation.
   * The outdoor transmitter unit (ODU) is not operating properly or is not properly connected to the ITU. Please ensure that the transmit cable is securely fastened to the Transmit Unit. "

I think the TX5 is incidental, stating simply that the modem has lost lock with the network timing loop - I suspect this only happens when you try to force range

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Ex Member

Reply #2 - Nov 28th, 2008 at 7:28am  
If you haven't found a solution you need to check 2 points:
1.  Check if your your geographic cordinates are not properly filled (Long and Lat)
3. Check your hardware

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Ex Member

Reply #3 - Dec 12th, 2008 at 4:15pm  
we experienced the same problem with one of our remote, maybe you can change your BUC
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Ex Member

Reply #4 - Apr 16th, 2009 at 2:13pm  
check your TX cable or connector. Or change the PSU adaptor
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