Problem with VSAT connection

Regarding some PCs in your network having good access and others having great problems:
1. Have all the PCs the same "auto" DNS configuration ?
2. If you have a switch to connect up all your PCs, does the HX modem have a subnet mask with at least 15 available IP addresses for connected devices? A subnet mask ending in .240 will only allow 13 PCs to be connected. Ask BW for a larger mask, .224 will allow 29 devices, or use a local router to create your own LAN address range. See https://www.subnet-calculator.com/ If you have a local router then you can have as many PCs as you want, and you only need one connection to the HX modem.
3. For 15 PCs BW may be able to open a second port on the HX, allowing you to have two routers or switches and two LANs.

Regarding speed generally:
1. Try to get all your PCs loaded with the Bentley Walker Turbo software, which can dramatically speed up text and image file transfers.
2. With so many PCs, arrange for all software updating and new software package downloads etc to be done in the middle of the night. Keep track of total useage and make good use of your traffic quota amounts. If you exceed a quota you will be slowed for a while.
3. Make sure all PCs have local caching enabled.
4. Avoid viruses that send out vast numbers of emails.
wxw
Best regards, Eric.