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Tooway UK and Sky Anytime+

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ukrobf
Ex Member


Apr 2nd, 2012 at 6:38pm  
Hi

Is anyone else having problems with Tooway in UK and Sky Anytime + not working? It used to work on my slow ADSL. Now it displays error 96 on Sky when you try to select an anytime + plus program. BBC Iplayer, Youtube Ch4 OD all work fine.

Rob UK
Tooway 10Mb
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dazzer1974
Ex Member


Reply #1 - Apr 3rd, 2012 at 8:12am  
I always thought you needed Sky broadband for the anytime+ to work
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ukrobf
Ex Member


Reply #2 - Apr 5th, 2012 at 9:14am  
Hi

Is HSO satellite broadband?

What router and Modem are you using and did you have to tweak settings at all.

I can beleive im the only one in UK with Tooway and Anytime+ according to Sky I am!!
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Eric Johnston
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Posts: 2107
Reply #3 - Apr 5th, 2012 at 11:00am  
Quote:
20 March 2012: From today, Sky’s on demand service Sky Anytime+, will be available to any Sky+HD home with a broadband connection. This means that over 5 million homes will be able to enjoy even more flexibility, control and value from their Sky subscription.


Maybe this only applies to UK broadband connections (cable modem or ADSL). Your Tooway broadband connection may appear to be a service operating out of some other European country (e.g. Italy, Ireland, Spain, Germany). Ask Sky if there any such territorial restrictions.

Maybe Tooway are blocking streaming video type traffic from the Sky source. Ask your tooway reseller.

Best regards, Eric.
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ukrobf
Ex Member


Reply #4 - Apr 11th, 2012 at 1:21pm  
Hi

still not working.

Sky are looking into it and think its a Tooway problem.

My Provider is Avonline and they think its a Sky problem.

The IP address are UK as all other things like Iplayer, 4Od work no problem.
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« Last Edit: Apr 11th, 2012 at 7:51pm by N/A »  
 
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davidbentleywalker
Ex Member


Reply #5 - Apr 11th, 2012 at 5:23pm  
You may require a Public IP, i.e. one of the Business Packages.
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europe-satellite.com
Ex Member


Reply #6 - Apr 11th, 2012 at 7:27pm  
Quote:
Hi, still not working. The IP address are UK as all other things like Iplayer, 4Od work no problem.

Sky are looking into it and think its a Tooway problem.

My Provider is Avonline and they think its a Sky problem.

Common problem in IT Smiley Smiley

ps. It should work with a private IP.
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« Last Edit: Feb 26th, 2015 at 12:31pm by Admin1 »  
 
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ukrobf
Ex Member


Reply #7 - Apr 12th, 2012 at 5:30pm  
yes....

i know it easy to blame the other.

I think its Sky and a problem with their software in the sky box and the latency of Tooway.

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