Logo

Satellite Internet Forum.
Please note that this forum is now READ ONLY and closed for login and changes
The new forum is here Space and Satellite Communications forum

Welcome, Guest.
Welcome to this satellite broadband discussion forum.  Wherever you are and whatever your problem we are here to help each other. Connecting to the internet via satellite is not always easy but is critically important to those in remote places or with poor terrestrial infrastructure.  Both service providers and customers are encouraged to contribute.  Read the Forum rules.
      Satellite internet forum          

EVO X3 beam switching until ACQ

(Read 1818 times)
eaglefordVSAT
Ex Member


Dec 24th, 2012 at 3:36am  
It appears that the EVO X3s beam-switch until network acquisition. This happens every 5 minutes. I mostly point from telnet (isite is not worth the double click to open it). NOC says this will go away after a month..

It makes pointing a pain because while peaking (regardless of receive) the modem will "reboot" (even though I continue to get ping replies) then I must wait 5 minutes until beam switches back to normal?

Anyone else run into this on EVO X3s ?

Apologies if this topic has been covered, I cannot find a search function on these forums..
Back to top
 
 
IP Logged
 
Oasis Networks
Ex Member


Reply #1 - Dec 25th, 2012 at 6:27pm  
Hi,

It sounds to me like the modem is curropted, maybe it has the wrong image. It just typical for a curropted modems to keep rebooting after 5 minutes or so, more experts in this forum can provide the exact reason for the falcon to behave like this.

I would recommend to check with your NOC this direction as well...

Good luck and please tell us how did you manage eventually,
Nimrod
Back to top
 
 
IP Logged
 
eaglefordVSAT
Ex Member


Reply #2 - Jan 5th, 2013 at 9:36am  
some interesting FYI:

NOC provisioned a second backup beam. Not sure if it's temporary or permanent.

A quick telnet command locks the current beam (as long as it's the "primary" beam .. ?) and will prevent falcon from resetting every +/-300 seconds.

The updated infinity option files will restart falcon/switch beams every 300 seconds during a crospol test with an active CW. 

The telnet command: beamselector lock [enter] will prevent this from happening during NOC crosspol test.
Back to top
 
 
IP Logged