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Tooway problem for last 5 days

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Oasis Networks
Ex Member


Feb 17th, 2013 at 10:13am  
Hello,

Im just trying to help a friend - I got a call from a friend saying they dont have service for the last 5 days. He is located in South East Turkey. He says all leds in the modem looks normal. Anyone knows of any problem maybe?

Thank you
Nimrod
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europe-satellite.com
Ex Member


Reply #1 - Feb 17th, 2013 at 3:43pm  
Quote:
Hello,

Im just trying to help a friend - I got a call from a friend saying they dont have service for the last 5 days. He is located in South East Turkey. He says all leds in the modem looks normal. Anyone knows of any problem maybe?

Thank you
Nimrod

Tell your friend to connect his computer direct to the modem to eliminate other issues (router problems/settings), see http://www.europe-satellite.com/EMS/contact/online_support01.htm

If still a problem, tell him to contact his provider, they are the only one who can help him.
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« Last Edit: Feb 17th, 2013 at 7:27pm by N/A »  
 
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