TELENOR SATELLITE , PROBLEMS

I AM FROM GUATEMALA, AND I SIGN A AGREEMENT WITH THIS COMPANY AFTER 2 1/2 MONTH OF NEGOTIATION TELENOR INFORM TO ME, THE SERVICE DVB-RCS IS DOWNED 30 JULY AND TELENOR NO IS ACTIVATED NEW SERVICES ANYMORE, I HAVE A NERA SATLINK TERMINAL, PLEASE DONT BUY THIS EQUIPMENT THIS COMPANY NO IT FULFILLS THE LEGALK SIGNED AGREEMENTS, AND NERA NO RESPOND FOR THAT, TELENOR 

IF SOMEBOSY KNOW WHAT HAPPENED PLEASE TELL TO ME


AND IF SOMEBOSY KNOW WHER I CAN ACTIVATE THIS TERMINAL PLEASE TELL TO ME THANKS