I have been getting about a 62 signal for the last year or so. But about four months ago I started getting the "Degraded" yellow light for signal status. No one at Hughes ever tells me what Degraded is and just sends me the standard "try this or try this" email that crank out when you request help.
One friend suggested I install a UPS to prevent this problem. I doubt that will help as the system used to work just fine. However I do suspect either movement of the dish due to winds etc or a problem with the DW6000.
Below is some figures from System control center. Please understand at this moment the system is working. Transmissions: Number of Sucessfull transmissions 6026 Number of Failed transmissions 4751 Number of Packets Submitted for Transmission 4881 At time the failed figure will be in the 6 figures!!!!
Advanced Trouble Shooting Signal Strength 64 Stream Msg-Ackd/Nakd 6050/4753 UpTime (d:h:m:s) 000:02:09:29 NonStream Msg-Ackd/Nakd 192/57 RxCode 5 Aloha Starts 192 TxCode 8 Ranging Starts 0 Carrier Info 083:W:1410 Miscellaneous Problems 1 Rate Code 10 No Receive Outroute Lock 9 Inroute Group 101 No FLL Lock 422 Inroute -1 No Network Timing Sync 0 IQos ID 0 PEP SACKs Rxed/Txed 51 /0 PEP RSTs Rxed/Txed 3 /0 Ranging Reason Ranging Done Inroute Group Selection Ranged at inroute rate selected by IQoS
Sorry for so much info but I thought it better to provide as much as I have up front.
If I have to adjust the dish, how do I proceed? When it was install the tech used a laptop to aim the dish. I have a laptop that I could use. I also recall some additional info available from the DW6000 but don't recall how to obtain it.