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3100 rebooting

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beedee

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Sep 11^th, 2008 at 6:11pm

Hi,

I'm configuring the iDirect 3100 and after following procedure and upgrading to 7.0.5 , the modem just reboots constantly.

I've tried reloading options, then the image (7.0.5) with no success. Cannot telnet 0 either as falcon is not running. Startup err : falcon Warning: This board is incapable of being a '<UNKNOWN_TYPE>'!

I can console and ssh into the unit as root. Any thing I'm missing?

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Regards&&beedee

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Reply #1 - Sep 11^th, 2008 at 7:59pm

Your system is contantly rebooting because falcon monitor is detecting something wrong with the options file you have loaded, or the lack of an options file entirely. �

If you get on console of that 3100, you can type service idirect_falcon stop which will keep it from rebooting. However, you are going to have to copy and paste an options file into that box from the linux command line/prompt. �Because Eth0 (which is identified by the options file) of that box is more than likely dead.

Here are the procedures you need to follow for the command line/paste to host:

*Prior to starting ensure your type: service idirect_falcon stop (to keep it from rebooting).

1. Open the GOOD options file in notepad
2. Control-A and (right click) Copy ONLY the text portion of the options file. NOTHING MORE...just the text.
3. From console (the prompt should look like this - #) type cd .. (be advised there is a single space between cd and ..)
4. Then type cd /etc/idirect/falcon/
5. type ls -l �(you should see a filename falcon.opt which is your options file on the box).
6. type cat > falcon.opt (there is a space on both sides of > ) Enter.
7. (on the next line) paste in the copied options file (the one you copied in notepad)
8. Once the options file pastes in, hit the <enter> key once and then Control D (for done). �
9. This should bring you back to the # prompt. �
10. Type reboot to reset the unit.

The system should come up on the options file you pasted in. �

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« Last Edit: Nov 27^th, 2008 at 10:54pm by N/A »

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beedee Member ★★ Offline Posts: 7	Reply #2 - Sep 11^th, 2008 at 8:28pm Mike, I've followed instructions as per 'recovery procedure' and again as you described, just in case I missed something - but the result is the same (falcon not running). I've even reloaded the image to make sure. I'm using the original options file which I'd saved on iBuilder.
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Ex Member Ex Member	Reply #3 - Sep 11^th, 2008 at 8:31pm What iDS? Gonna have to think about this one. �
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beedee Member ★★ Offline Posts: 7	Reply #4 - Sep 11^th, 2008 at 8:34pm 7.0.5
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Ex Member Ex Member	Reply #5 - Sep 11^th, 2008 at 8:36pm What iDS were you upgrading from? �
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beedee Member ★★ Offline Posts: 7	Reply #6 - Sep 11^th, 2008 at 8:41pm Upgrading from 6.0.9 - modem only using iSite. Hub and NMS already at 7.0.5 # falcon --version Code Version: 7.0.5.0 Build Comment: Release build Build Label: NetModem-7_0_5
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beedee Member ★★ Offline Posts: 7	Reply #7 - Sep 11^th, 2008 at 9:42pm Thanks Mike, Seems to be resolved now - bad options file format. I'll configure more remotes tomorrow and review/revise my procedure. New at this...learning along the way, with help from the forum. Ta
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Ex Member Ex Member	Reply #8 - Sep 11^th, 2008 at 9:59pm Good to hear.... It sounded as if you had a Hub-Side options file in it (especially since you mentioned it was displaying "unknown type")! � I beleive if you plug a HUB side options file (instead of a remote side opt) in it, you get that error.� Was that the case? Have a good one.
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beedee Member ★★ Offline Posts: 7	Reply #9 - Sep 12^th, 2008 at 8:27am Yes Mike, That was exactly it - using hub-side config file. My colleague has transferred the procedure to me before leaving for a few weeks but something was "lost in translation". I'm doing more remotes today and hopefully have a better procedure. Much appreciated.
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