Help needed with Tooway installation

The TRIA uses unusual high voltages on Rx and Tx cables and ideally requires a special tunable meter and specific instructions.

Suggest to your local satellite installer that they connect their meter (at their own risk) to the TRIA receive connector with a short cable and do not connect their meter to the modem.
Connect the transmit cable from the modem TX to the TRIA TX input and power ON at the modem.  Note that the modem RX input is left disconnected at this time.

Only a small increase in power may be detected when the dish is pointed at the satellite.  Even so, peak up very accurately and the result will be fine.

Do not try to do the alignment yourself.  Get expert help and warn them about high voltages. Even 24 volts can give you a shock and make you fall off a ladder.

Best regards, Eric.

Hello,

I'm an installer with a number of Tooway installs completed now and I've found without fail that the low cost meters suppliers send out do not work correctly to get the dish aligned optimally.  Almost every installation I've been to that has been self installed or by an installer who does not know what they are doing is sometimes on the signal but not accurately enough to get the best speeds or even keep the signal all the time.
I'm happy for you or anyone else to contact me by email or phone for advice if you are stuck.

Paul Harrison
+44 1252 560018
+34 687 256 240
Skype handle SatManES
Email: Paul.Harrison@notesconsultants.co.uk
Web site: http://www.NotesConsultants.bttradespace.com

Hi,

I just installed a Tariam system and they sent me the co-ordinates for my area, ask for cedric. I used their co-ordinates but found I was about 7 degrees out. I used their cheepo meter, which they charged me 300€ with a 200€ refund on return. what a nerve, I thought I was going to get a sophisticated spectrum analyzier for that price, not one that I bought for 15€ at my local DIY store.... Anyway I got it set up straight away, but I had to track the dish further south than I was told. I ste the sat-finder on very low decibels and then I picked up the signal and it was easy to track it in. I am getting 8db on noise to db's, which I was told was good. I have to tell you there is no way you will get the 384kbps upload speed that they advertise!! I an getting an averagre of 60-65kbps. A case of misrepresentation methinks. Also you will not get a free SMTP e-mail that is advertised with the system, you will have to go to another provider for that, they have told me they will refund the £24 per year that that is costing.

[quote author=boussagues link=1222340041/0#9 date=1222874922]Tooway might be quoting that but I bought the system on the strength of the 384kbps that Tariam advertise, also Tariam advertise that you get "Free Tariam SMTP e-mail service". Not a happy bunny as I went for their system because it was the only one that gave the SMTP option. I would have gone for the cheaper system that gave the same service without the SMTP had I known, also I went for their system because of the quoted upload speed as I wanted to use Skype.[/quote]

I am not a Tariam fan but (competition :) :

* Download speeds "up to" 2048 kbps, upload up to 384 kbps

It says UP TO and not 384 :(

384 is max speed at a KA system (east europe)
156 is max speed at a KU systems (most of west europe)
Dont forget, its a "shared bandwidth" service.

* Email and browsing
I agree they should provide smtp if promised.
Get you $$ back and go for a smtp account at Gradwell, cheaper to !

Quote:


I guess I must be one of those self-install clients Frits of Molino systems mentions since I did indeed manage to install the system without a meter (and I'm sure a great deal of luck)

As I think has been mentioned in previous posts if you have an infinite amount of patience and are familiar with satellite dish alignment basics it can be done. Just make sure you have a clear view from the install location, your pole mount is 100% vertical and set the elevation and skew as accurately as possible. Align the dish as closely to the azimuth as possible and swing the antena a degree at a time until you see the modem receive led start to double flash.

Remember the modem does not respond immediately so each time you move the dish you must give it 30 seconds or so to respond.

Worth mentioning that in my case even though I set the elevation scale correctly according to my location I eventually had to add another degree to get a good lock. Mount pole not completely plumb or scale not 100% accurate, not sure but regardless it's worth bearing in mind should you continue to have problems.

All in it took me a couple of days and even then I still had to carry out some final adjustments to get it spot on. As Molino systems had said to me many times if it is not 101% aligned it will either simply not work or you will get erratic results with the lock being lost etc.

Summing up, if you have a spectrum analizer then great but since most of us non profesional types don't tend to have one lying about the garage floor then don't be put off. Some kind of a meter like a horizon minisat would be a help but if not then it can be done with the modem only. Albeit a huge pain in the *

Kind regards, Scott

Hi

Further to my earlier posts.

I got an engineer from Aberystwyth Electonics to come out yesterday (tuesday) with a spectrum analyser and point the dish in the right direction. He said the signal from Hotbird 6 seem to come in irregular pulses but according to another thread here, tuesday was one of the days when tooway was having problems.

Now, the modem RX indicator still gives a regular single flash but occasionally goes into two flashes followed by one flash  on the TX indicator.

What is ranging anyway?

Any suggestions as to a next step?

Tariam are not helping much, I asked them about a specialist meter and they said the cheap one should work. I even emailed their operations people about getting an engineer out and they have yet to reply. I'm not terribly happy.

best

richard

Just to add my 5 cents here on Tariam self install kits, I am going to be blunt and say that they are a big rip off.

Days of fannying around without the correct tools. As it turned out the cable wasn't in the connector properly, but without the correct crimping tool I really could not have secure it in any further. Being reasonably handy with stuff like this it hurt my pride not being able to install it and finally had to get in a pro.

The self install kit cost 200 Euros. Included some cable a cheapo sub 10 quid meter and the "detailed instructions" consisted of the dish assembly manual and the modem manual! The whole operation can be done by a professional  for less than 200 euros.

Even on the Tooway website it recommends the use of a professional installer, and as mentioned by an installer here to get it finely tuned its obvious you are going to need either the correct tools or a LOT of time.

So just because it can be installed by DIY it doesn't mean it should be - especially when it costs the poor unsuspecting customer more for the considerable inconvenience.  I will never get those wasted days back!

My advice to anyone looking at investing in a satellite Internet system, check the self install kit costs carefully, call your local satellite engineer and compare the costs. If  he isn't already cheaper - ask yourself how much is your own time worth ?

Regards,

Alex

Dear all,

sorry not to reply sooner. family and other commitments have kept me pretty busy of late.

I think I need someone who knows what they're doing to come and rescue this set up.  I've e-mailed operations at tariam without reply.

Can anyone quote me for this? or, Is there anyone who has successfully self-installed who would come and have a go for a consideration? (Location: Mid Wales Coast)

Please contact me off-list.

getting bored now.

best

richard

Please read Tariam status