Low rx readng at hub, very high tx reading

I'm new and need a little help.  Over the weekend I have green on all lights, excellant reception under all conditions including heavy rain. On Monday and during the work week about 8 AM the tx starts blinking yellow and I loose conectivity. The green returns briefly from time to time and about 5 to 5:30 it returns to all green and stays that way until the next morning. I have been told the problem is a weak rx signal

Needless to say it is a little frustrating to not be able to access the Internet all during the day. Any help would be greattly appreciated.
Zia77

Thanks for such a quick reply.
By aperature do you mean dish size? !.2 meter.

I hate to appear ignorant but the installer spent no time with me. I asked for manuals but there were none. There were no specks only the installation guide from Patriot which I grabbed. The only thing I received was my I.P. address and a paid installation bill. Nothing was mentioned about telenet. I will research it later this night and try to get an understanding of how it works. Have no knowledge of login or password but will research that also.

The rx light remains green, only the tx goes amber

Aperture is dish size.

Dont worry about telneting to the iDirect.  If the Rx LED stays illuminated, your problem is more than likely not with your with your receive. I needed to ask that because your iDirect needs that receive (RX) signal to get its timeplan (to transmit).  Couple more questions:

1. Does the interruption happen at the exact same time everyday?
2. How many days (in a row) have you been observing the interruption?

Obviously this is difficult to diagnose without actually being on site or having more information...  

But *IF* your RX LED stays solid green while your TX fades out that does narrow down a few things.  As Mike hinted on,  your RX path should be fine.  Only thing that may need to happen is a possible repeak on your antenna.  That's why having your rx snr would be handy.  Is your dish anchored down... i.e. cinder blocks anything to ensure the antenna does not blow from wind?

Also, how much excess cable is on your system.  I've seen numerous sites that have issues like this and it's due to an excess amount of cable.  By simply cutting the coax to length that does help at times.  I havn't thoroughly tested this but I think on average with the RG-6 I've used.... I've gained 1dB per 10ft I have cut off.  

And worst case scenario... you have an equipment failure.  Possible BUC or modem.  I've had a couple modems go to max TX and sit there and drop in and out of the net.  Those modem's needed to be replaced.  Upon replacement those site's have been fine since.  Now this doesn't mean your cafe is the case so please don't contact your provider demanding a new modem.  As you have read, there are other variables...

Hope this helps...  Fairly generalized... but figured I'd try and throw some things out there for you to check...

With the problem being observed during business hours it certainly leads me to believe that something or someone in the local area is interfering with you.  More than likely in the same spectrum as your TDMA upstream carrier(s).