cannot get into modem

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rsffighter17 Member ★★ Offline Posts: 4	Dec 17^th, 2008 at 5:10am I was just wondering if anyone has had problems getting into a linkstar vsat modem with windows vista. I can't even ping the hardwired ip address. Can anyone please shed some light on the subject? Thank you, rsffighter17
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Admin1

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Reply #1 - Dec 19^th, 2008 at 1:16pm

The modem needs to be offline for its default IP address to be active (Warning: disconnect coax cables while the mains power is off and never get the coax cables crossed over).

Check that you are calculating the gateway IP address correctly. �Note that the last three hex pairs of the MAC matter. � In Vista, you can convert from hex to decimal using the lower left Start Icon, All Programs, Accessories, Calculator, View, Scientific. �For example MAC=0E.00.01.03.1A.F3 gives IP=10.3.26.243 � �Set the PC network interface with a different IP (e.g. 10.3.26.244) and subnet mask 255.255.255.0

Use a magnifing glass to read the MAC address if the printing is poor.

Use a cross-over ethernet cable direct between the modem and the PC, or use a hub and two straight cables. �Try a different ethernet cable.

Try a different PC.

Best regards, Eric.

« Last Edit: Dec 19^th, 2008 at 4:31pm by Admin1 »

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vlewis2237 Member ★★ Offline Posts: 4	Reply #2 - Feb 3^rd, 2009 at 7:49pm I have seen this happen a few times and most of the time it is the Windows Vista firewall that is blocking it. Turn the firewall off and try it again. Vince
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