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no ip conctivity no root password for console !!

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Ex Member
Ex Member

Jun 9th, 2009 at 1:11pm  
hello guys

i have really serious problem with my 3100 iDirect i can't get ip conctivity so i cant use isite or telnet or ssh

i tried to connect through console i got a connetion but the password for root is not "iDirect".

how can i recover my unit if i can't  got a coonection

any way to reset the root password??

Thank you in advance
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Eric Johnston
Senior Member

Posts: 2109
Reply #1 - Jun 9th, 2009 at 4:20pm  
If the modem has in it the correct options file that was provided to you by the hub, then point the dish and ask the hub if they can do anything with it by remote control.

Failing that, ask the hub for a RMA number and get it sent to a repair centre.

Best regards, Eric.
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